BombBomb Engage
BombBomb Engage: BombBomb describes Engage as a video engagement platform. Professionals record personal videos and embed them in email, text messages and social outreach.
BombBomb Engage: BombBomb Engage
It is not built only for cars and appears in many industries.
Features include video recording and editing, team workspaces with labels and permissions, branded video player pages, an analytics dashboard for views and engagement, automated workflows and mobile apps for recording on iOS and Android. Role-based access controls keep messages consistent.
The company lists integrations with tools such as Outreach, Total Expert, Gmail and Outlook, and lets a user record and send from within a CRM. BombBomb states security features and cites performance figures.
Those are the company's own claims.
In a dealership, personal video is used for lead follow-up, delivery thank-yous and service outreach. A sales manager would ask how videos are approved and stored.
It would ask how views are tracked and how the tool connects to the store's CRM.
Video messages are subject to the same consent rules as email and text. A store should confirm how opt-outs are handled.
Kimoby and CDK ServiceView describe video used in the service lane. The category guide for video messaging lists a neutral checklist.
Involve the daily users.
BombBomb describes Engage as a video engagement platform for emails, texts and social messages. For dealers it pitches personalized videos to show vehicle highlights and build trust.
It also describes automated follow-ups and service reminders.
The company says it has worked on lead follow-up for 13 years. A dealer would ask how video links are sent from the CRM and how consent is recorded for texting.
| Product or service | Function |
|---|---|
| BombBomb Engage | The video engagement platform for recording and sending personal video messages. |
Video activity that a salesperson can act on
BombBomb's help center distinguishes plays, watch activity, likes, comments and call-to-action clicks. Its activity view records events chronologically and associates a viewer name or email where available. support.bombbomb.com
A call-to-action click is tracked only when the video contains that banner. For dealership follow-up, opening a vehicle walkaround is therefore a different event from clicking its appointment link. support.bombbomb.com
A salesperson can review the activity history before responding, while the store should retain the distinction between a video play and an identified customer's request for the next step. support.bombbomb.com