Printable dealership worksheet

Dealership software demo scorecard

Run every provider through the same dealer-controlled workflows and record the evidence behind each score.

Before the demo

□Provide the same dealership context and requirementsNotes:□Identify mandatory pass/fail gatesNotes:□Weight evaluation areas before presentationsNotes:□Send representative workflows and exception casesNotes:

During the demo

□Record native, configured, partner and roadmap capabilities separatelyNotes:□Require the presenter to complete each workflow liveNotes:□Capture source, destination and write-back for every integrationNotes:□Record unresolved questions and named follow-up ownerNotes:

After the demo

□Score only demonstrated or documented capabilityNotes:□Normalize commercial assumptionsNotes:□Resolve contradictions in writingNotes:□Re-score after references, security and contract reviewNotes:

How to run it

Getting a comparable result

A worksheet only works if every candidate meets the same one.

Use the same worksheet for every candidateA shortlist scored on different questions is not a comparison. Run all 3 sections of this worksheet against every provider you are considering, in the same order, with the same people in the room.

Score during, not afterThere are 12 items here. Recollection after three demos favours the most recent and the most polished presenter, not the best fit. Mark each item while the provider is still in front of you.

Record the evidence, not the impressionAgainst each item, write what you were shown rather than how it felt. 'Demonstrated on our data' and 'described verbally' are different findings, and the difference matters at signature.

Separate native, configured, partner and roadmapFor every capability, note which of those four it is. Demonstrations blend them seamlessly and the distinction decides who supports it when it breaks.

Bring the departments that will use itThe office manager and the service drive routinely surface issues nobody else sees. A worksheet completed only by management measures management's priorities.

Keep the completed copyA completed worksheet is the record of what was promised during selection. It is the document you want when the implementation does not match the demo.

Use boundary

This worksheet organizes operational diligence. It does not certify a provider or replace dealer-specific legal, security, accounting, compliance or technical review.

Questions about this worksheet

Dealership software demo scorecard FAQ

What is the dealership software demo scorecard for?

It structures one part of a dealership technology decision so every provider is assessed against the same questions, in the same order, with the evidence recorded. It is a working document, not a certification.

Do I have to use every item?

No. Remove what does not apply to your store and keep the removal deliberate. What matters is that whatever remains is applied identically to every candidate.

Can I share this with vendors in advance?

Yes, and it usually improves the process. Providers who know what will be asked arrive prepared to demonstrate rather than to present, and the ones who object to a structured evaluation have told you something.

Does completing this mean a provider is approved?

No. This worksheet organises operational diligence. It does not certify a provider, and it does not replace dealer-specific legal, security, accounting, compliance or technical review.

Where does this stop being enough?

At anything requiring qualified professional judgement — contract language, security assessment, accounting treatment and regulatory obligations. Use the worksheet to find the questions; use qualified advisers to answer them.