eAdvisor
Service Lane eAdvisor describes an all-in-one wireless scan tool that streamlines service check-in by collecting vehicle data and producing reports so advisors can focus on customers. Its about page describes a timeline including an iOS and Android app release, eSS features, and direct connections with GM systems.
eAdvisor: eAdvisor scan tool
Its site positions the product as an upgrade path for dealers using the Tekion CCD-V1 tool and lists customer testimonials about time for advisor conversation.
| Product or service | Function |
|---|---|
| eAdvisor scan tool | Wireless vehicle check-in scan tool. |
| eAdvisor app | iOS and Android app. |
| Automated reports | Vehicle data reports at check-in. |
| GM integrations | Direct connections with GM systems. |
eAdvisor: product details
eAdvisor describes an all-in-one wireless scan tool for service lane check-in. Its features page says it automates the greeting and walk-around, auto-prints reports, makes sure no maintenance recommendation or recall is missed and verifies VINs for warranty claims, with a single-click transfer of vehicle data to the repair order.
The home page claims a 60 percent improvement in maintenance capture rates, a company figure, and lists vehicle scans, wireless data, instant alerts for diagnostic trouble codes and recalls, automatic VS, VIP and OASIS reports, and recommended maintenance menus with a service contract sales tool.
Its about page records January 1, 2024 as the release of the eAdvisor app for iOS and Android, which sends vehicle data to an advisor's phone or tablet. A service manager should ask which manufacturer reports are supported, what hardware is plugged into the vehicle, which DMS write-back is included and what the monthly fee is per advisor.