AutoVitals CRM vs Kimoby Digital MPI
These product records share documented category coverage. The comparison does not claim equivalent features, availability, compatibility or performance and does not select a winner.
What this comparison establishes
AutoVitals CRM is a AutoVitals line; Kimoby Digital MPI is a Kimoby line. They meet on digital mpi & video inspection. Kimoby fields 7 other named lines around Kimoby Digital MPI, against 3 for AutoVitals. The wider portfolio is not automatically better — ask whether you are buying one product or the first step into a suite.
A product record resolves a name to a provider and maps it to dealer workflows. It does not establish that AutoVitals CRM and Kimoby Digital MPI have equivalent features, that either is available in your market or OEM program, that either integrates with your DMS at the field level, or what either costs in your configuration. Product-family names routinely cover materially different editions — the same name can mean different software in two stores.
AutoVitals CRM
AutoVitals CRM handles customer communication and retention around the service visit within the AutoVitals platform. Confirm how it ties to the inspection and repair-order record.
Product record → · AutoVitals profile →Kimoby Digital MPI
Kimoby Digital MPI is the digital multi-point-inspection tool within Kimoby's service-communication platform, letting technicians share inspection findings and media with customers for approval. Confirm how it attaches to the repair order.
Product record → · Kimoby profile →What else each provider fields
Buying a line item can be the first step into a stack. Ask which of these are prerequisites and which are priced separately at renewal.
Settle these before comparing features
Both records describe the same primary market (US & Canada). Market is therefore not a gate here, but country-level availability of specific modules still varies — confirm the modules you need, not just the company.
Typical segment differs: AutoVitals is recorded against independent service and dealers and Kimoby against franchise and groups. Segment is a description of who a provider usually serves, not a restriction. Ask each for a reference at your rooftop count and franchise mix rather than assuming the record excludes you.
Evaluation criteria for the shared workflow
Digital MPI & video inspection
- 1
Does it write back to the DMS repair order?
- 2
Which steps work on mobile?
- 3
How are declined services and payments handled?
Ask both providers for the same proof
Exact edition, modules and usage limits
Required dealer and OEM eligibility
The same end-to-end workflow, including an exception
The same integration objects and write-back direction
The same implementation and migration assumptions
The same three-year pricing schedule with renewal increases
The same security, continuity and incident evidence
The same export and offboarding test
Feature equivalence, availability, OEM eligibility, integration behaviour, support quality and price are configuration facts. They are not published here and cannot be inferred from a shared category. Get them in writing from both providers for your exact configuration.
AutoVitals CRM vs Kimoby Digital MPI FAQ
What is the difference between AutoVitals CRM and Kimoby Digital MPI?
AutoVitals CRM comes from AutoVitals and Kimoby Digital MPI from Kimoby. Both are mapped to digital mpi & video inspection in this directory. The difference that decides the purchase is the edition on the order form, the integrations live for your DMS, who implements it and what the three-year cost is — none of which a directory can settle for your store.
Are AutoVitals CRM and Kimoby Digital MPI the same kind of product?
They are mapped to the same workflow ground (digital mpi & video inspection), which is why they appear together here. Shared category means comparable purpose, not comparable capability.
Which one integrates with my DMS?
Ask both providers to state it in writing for your DMS and version: direction, data objects, refresh interval, who owns the connection, who supports it when it breaks, and the fee. Then ask your DMS provider the same questions. A partner logo is not a scope statement.
How much does each cost?
Neither price is published here. Dealership software is quoted per configuration, and the same named product can differ several-fold between two stores. Request modules and quantities, implementation, integration and usage fees, initial term, renewal mechanic, annual increase and exit cost — from both, in the same format.
Do I have to buy the rest of the provider's stack?
Ask directly. AutoVitals and Kimoby both field other named lines, and the answer that matters is which of them are prerequisites, which are bundled at no extra cost today but priced separately at renewal, and what happens commercially if you later drop one.
Can I run both?
Running two products in digital mpi & video inspection usually creates duplicate entry and an unclear source of truth. If you are considering both, decide which one owns each record before signing either.
What should the demo prove?
The same workflow, in the same order, on both — including the exception case. Record what is native, what is configured, what a partner delivers and what is on a roadmap. Anything on a roadmap is not a feature you are buying today.
Where does this page stop?
At the order form. It compares documented scope and gives you the questions. What either provider will actually quote, support and deliver comes from a written proposal and a reference running your DMS and OEM.