360 Payments vs Kimoby
Compare documented scope, then run both against the same demo, integration and contract questions. This is an evidence table—not a winner declaration.
What this comparison establishes
360 Payments and Kimoby meet on 2 shared workflow categories — payments & merchant services and service lane platforms. Outside that overlap they are not the same purchase: Kimoby additionally covers digital mpi & video inspection, loaner & rental management, voice ai & virtual bdc. Decide whether the wider record is scope you actually need or scope you will pay for and not use.
Kimoby carries a dated evidence packet naming the source that was checked. 360 Payments is at Reviewed status: its scope is mapped from current provider and market sources, but individual claims may still be one-sided. This is a statement about our research, not about the two products. Treat it as a signal to demand the same written evidence from 360 Payments that the packet already records for Kimoby — not as a reason to prefer either.
A
360 Payments
Integrated dealership payments with service communication workflows.
Full company profile →B
Kimoby
Service lane communications, inspections, payments and loaner platform.
Full company profile →Research statusReviewedVerified
Corporate parentNone recordedNone recorded
Primary marketUSUS & Canada
Typical segmentFranchise and independent serviceFranchise and groups
Product records38
Mapped categories25
Integration records013
Public pricingNot published — quote per configurationNot published — quote per configuration
Contract termNot established in this recordNot established in this record
Coverage split
Where they overlap, and where they do not
Mapped workflow categories only. Coverage is not capability—confirm the exact modules on the order form.
0 additional categories
Nothing outside the shared overlap.
3 additional categories
What you are actually buying
Named product lines on each side
Packaging changes. Confirm which of these are separate line items on the order form.
Inside the shared categories, 360 Payments fields 3 named lines against it (Text-to-Pay, Online Payments, Integrated Payments); Kimoby fields 6 named lines against it (Dealership Engagement System, Payments, Loaners, Kimoby DVI, and others). Product names are packaging, and packaging changes — ask each provider which of these appear on the order form as separate line items, which are bundled, and which are add-ons priced later.
A
360 Payments
- 360 Payments Text-to-Pay — Payments & merchant services
- 360 Payments Online Payments — Payments & merchant services
- 360 Payments Integrated Payments — Payments & merchant services
B
Kimoby
- Kimoby Dealership Engagement System — Service lane platforms
- Kimoby Digital MPI — Digital MPI & video inspection
- Kimoby Payments — Service lane platforms
- Kimoby Loaners — Service lane platforms
- Kimoby Voice AI — Voice AI & virtual BDC
- Kimoby DVI — Service lane platforms
- Kimoby Loaner — Service lane platforms
- Kimoby Scheduling — Service lane platforms
Eligibility first
Settle these before comparing features
The two records describe different primary markets — 360 Payments is recorded as US and Kimoby as US & Canada. Confirm both are actually sold, supported and contracted in your country and state before anything else, because a market mismatch settles the comparison on its own.
Typical segment differs: 360 Payments is recorded against franchise and independent service and Kimoby against franchise and groups. Segment is a description of who a provider usually serves, not a restriction. Ask each for a reference at your rooftop count and franchise mix rather than assuming the record excludes you.
Ask both the same questions
Evaluation criteria for the shared categories
Drawn from the buying guide for each category both records cover.
Payments & merchant services
- 1
What is the initial and renewal term?
- 2
What are implementation and offboarding fees?
- 3
What data, hardware or OEM dependencies apply?
Service lane platforms
- 1
Does it write back to the DMS repair order?
- 2
Which steps work on mobile?
- 3
How are declined services and payments handled?
Integration exposure
Connection records touching either company
Scoped records only. Absence here is a research gap, not evidence that a connection does not exist.
Reviewed
Kimoby + CDK Global
Vendor-reported DMS integration
Reviewed
Kimoby + Reynolds and Reynolds
Vendor-reported DMS integration
Reviewed
Kimoby + PBS Systems
Vendor-reported DMS integration
Verified
Kimoby + UVEye
Published integration
Reviewed
Kimoby + Tekion
Vendor-reported DMS integration
Reviewed
Kimoby + Dealertrack
Vendor-reported DMS integration
Reviewed
Kimoby + Auto/Mate
Vendor-reported DMS integration
Reviewed
Kimoby + Autosoft
Vendor-reported DMS integration
Reviewed
Kimoby + Serti
Vendor-reported DMS integration
Reviewed
Kimoby + Hunter Engineering
Vendor-reported integration
Reviewed
Kimoby + Protractor Software
Vendor-reported integration
Reviewed
Kimoby + Lightspeed DMS
Vendor-reported integration
Reviewed
Kimoby + DealerRater
Vendor-reported integration
Run the same proof
Five decisive tests
- 1
Complete one real workflow end to end, including an exception.
- 2
Trace one record through every integration in both directions.
- 3
Export a usable sample dataset and open it without the vendor.
- 4
Force a support escalation and time the response.
- 5
Price implementation through termination, including renewal increases.
What this comparison cannot establish
Pricing, negotiated terms, OEM program eligibility, configured integrations, support quality and implementation outcomes vary by dealer and are not published here. This page compares documented scope and supplies the questions. The answers have to come from a written proposal, a scoped demo and a reference running your DMS and OEM.
360 Payments vs Kimoby FAQ
What is the difference between 360 Payments and Kimoby?
360 Payments and Kimoby meet on 2 shared workflow categories — payments & merchant services and service lane platforms. Outside that overlap they are not the same purchase: Kimoby additionally covers digital mpi & video inspection, loaner & rental management, voice ai & virtual bdc. Decide whether the wider record is scope you actually need or scope you will pay for and not use. Beyond mapped scope, the difference that matters to a dealer is configuration: which modules are on the order form, which integrations are live for your DMS, who performs the implementation, and what the three-year cost is including renewal increases.
Is 360 Payments or Kimoby better for a dealership?
Neither is named better here, and any source that names a universal winner in this category is not describing your store. Fit depends on rooftop count, OEM programs, the systems already in place, the department that has to adopt it, and the contract. Run both against the same workflow and the same questions, then compare what each proved.
Do 360 Payments and Kimoby do the same thing?
They overlap on payments & merchant services, service lane platforms. They are not equivalent outside that overlap — see the coverage split above.
How much do 360 Payments and Kimoby cost?
This directory does not publish a universal price for either, because dealership software is quoted per configuration and the same product can differ several-fold between two stores. Ask both for the same thing in writing: modules and quantities, implementation, integration and usage fees, the initial term, the renewal mechanic, the annual increase, and the cost to leave.
Which integrates better with my DMS?
That cannot be answered from a directory record, and any page that claims to is guessing. Ask each provider to state, in writing and for your DMS version: the direction of the connection, the data objects, the refresh interval, who owns and supports the connection, and the fee. Then ask your DMS provider the same questions and compare the two answers.
Can I run both 360 Payments and Kimoby?
Sometimes, but overlapping systems in payments & merchant services, service lane platforms usually create duplicate data entry and an unclear source of truth. If you are considering both, define which system owns each record before you sign either contract.
What should I ask in the demo?
Use the same script for both, drawn from the shared categories above, and require the exception cases rather than the happy path. Record what is native, what is configured, what is delivered by a partner, and what is on a roadmap.
Where does this comparison stop being useful?
At the order form. This page compares documented scope and gives you the questions to ask. It cannot tell you what either company will quote you, what its support will feel like at 5pm on the last day of the month, or whether the integration you need is live for your configuration. Those come from references and a written proposal.