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Reviewed recordDirectory updated September 1, 2026
360 Payments
Integrated dealership payments with service communication workflows.
3 product records2 categories0 integration records
What 360 Payments does
360 Payments provides integrated dealership payments tied to service-communication workflows, so a customer can pay for service by text or online as part of the same conversation that handles the repair. Its focus is the service drive and independent shops rather than the vehicle-sale F&I office. Dealers should evaluate DMS and service-tool integration, processing rates and terms, and how the text-to-pay flow fits their process.
Dealer fit
Where 360 Payments sits in the stack
Market: US
Typical segment: Franchise and independent service
Research status: Scope reviewed using current vendor and credible market sources; individual claims may remain one-sided.
Primary source: 360payments.com — scope mapped from the provider’s own published material. This record does not yet carry a dated evidence packet; treat the status as research provenance, not a dated audit.
What this record establishes about 360 Payments
360 Payments is mapped to 2 workflow categories across 2 parts of the store — finance & office, fixed operations, with 3 named products and service lines recorded. A record spanning 2 categories sits between a point solution and a suite; confirm whether you are buying one workflow or several. No scoped connection record is currently associated with this company — that is a research gap, not evidence that no integration exists.
This record resolves 360 Payments as a company and maps its published scope to dealer workflows. It does not establish pricing, contract terms, OEM program eligibility, whether a given integration is enabled for your configuration, implementation quality or support responsiveness. Those are configuration and commercial facts that come from a scoped demo, a written proposal and a reference running your DMS and OEM.
Portfolio
360 Payments products and service lines
Packaging changes. Confirm current names, bundles and availability with the provider.
Finance & office
Text-to-Pay
Integrated dealership payments with service communication workflows.
Open product record →Finance & officeOnline Payments
360 Payments Online Payments lets service customers pay online as part of the same conversation that handles the repair, within its dealer service-payments platform. Confirm settlement, fees and DMS reconciliation.
Open product record →Finance & officeIntegrated Payments
360 Payments Integrated Payments ties payment into the dealership's service-communication workflow so pay-by-text and in-lane payment are part of one flow. Confirm which systems it integrates with.
Open product record →Coverage
Categories
Confirm write-back to the DMS
A fixed-operations tool lives or dies on whether it updates the repair order in the DMS rather than creating a parallel record. Trace one real RO end to end, including a declined line and a parts delay.
Model the full term
Include implementation, hardware, usage, media, data, integrations, annual increases and offboarding assistance in the total cost. Two providers with the same monthly price routinely differ once those are counted.
Diligence themes
Open scorecard →What to establish for this company specifically
Write-back to the repair orderFixed-operations tools live or die on whether they update the repair order in the DMS rather than creating a parallel record. Trace one real RO end to end, including a declined line and a parts delay.
Commercial structureModel the full term: implementation, integration fees charged by other systems, usage or transaction charges, the annual increase, the renewal mechanic and the cost of leaving. Two providers with the same monthly price routinely differ once those are included.
ExitAgree the export format, timing, cost and deletion proof before signature. Offboarding terms are inexpensive to negotiate up front and expensive to request afterwards.
Questions dealers ask about 360 Payments
What does 360 Payments offer?
360 Payments provides integrated dealership payments tied to service-communication workflows, so a customer can pay for service by text or online as part of the same conversation that handles the repair. Its focus is the service drive and independent shops rather than the vehicle-sale F&I office. Dealers should evaluate DMS and service-tool integration, processing rates and terms, and how the text-to-pay flow fits their process. The mapped record includes 3 named products or service lines across Payments & merchant services, Service lane platforms. Confirm current packaging directly.
Who owns 360 Payments?
No corporate parent is recorded for 360 Payments in this directory. Ownership can change without announcement, so confirm current ownership directly if it affects your decision.
Is 360 Payments a fit for every dealership?
No universal fit is asserted. The current record describes US and a typical segment of Franchise and independent service; OEM, rooftop, workflow and configuration eligibility still require confirmation.
How much does 360 Payments cost?
This directory does not publish an unsupported universal price. Request the exact modules, quantities, implementation, integrations, usage, increases, renewal and exit costs for the dealer's configuration.
Which systems integrate with 360 Payments?
0 scoped integration records are currently associated with this company. A logo or marketplace listing does not establish fields, write-back, timing, dealer eligibility, fees or support.
How should 360 Payments be demonstrated?
Use the relevant category workflows and require normal plus exception cases. Record what is native, configured, partner-delivered or planned.
What should be migrated to 360 Payments?
Define objects, history, identifiers, relationships, attachments, consent, reconciliation and archive requirements before the implementation statement of work is accepted.
What should the 360 Payments contract address?
Confirm named products, dependencies, service responsibilities, data access, security, term, renewal, increases, termination and transition with qualified review.
What are the alternatives to 360 Payments?
Use the unranked category-peer page to discover overlapping providers, then verify exact product, market, OEM, integration, implementation and commercial fit. No universal better option is named here.
How current is the 360 Payments record?
This record is at Reviewed status: scope is mapped from current provider and market sources without a dated audit, so individual claims may remain one-sided. The primary source the record rests on is named on the page.