Side-by-side dealer software comparison

Kimoby vs Xtime

Compare documented scope, then run both against the same demo, integration and contract questions. This is an evidence table—not a winner declaration.

Direct answer

What this comparison establishes

Kimoby and Xtime meet on 2 shared workflow categories — service lane platforms and digital mpi & video inspection. Outside that overlap they are not the same purchase: Kimoby additionally covers payments & merchant services, loaner & rental management, voice ai & virtual bdc; Xtime additionally covers service scheduling, service marketing & retention. Decide whether the wider record is scope you actually need or scope you will pay for and not use.

Company identity and published scope for Kimoby and Xtime were each checked against the provider's own material on a recorded date. That establishes what each company says it sells. It does not establish that either will fit your rooftop count, OEM programs, existing DMS or accounting process — those are configuration facts that only a scoped demo and a written order form can settle.

A

Kimoby

Service lane communications, inspections, payments and loaner platform.

Full company profile →
B

Xtime

Cox Automotive fixed-operations customer experience suite.

Full company profile →
Research statusVerifiedVerified
Corporate parentNone recordedCox Automotive
Primary marketUS & CanadaUS & Canada
Typical segmentFranchise and groupsFranchise and groups
Product records86
Mapped categories54
Integration records133
Public pricingNot published — quote per configurationNot published — quote per configuration
Contract termNot established in this recordNot established in this record
Coverage split

Where they overlap, and where they do not

Mapped workflow categories only. Coverage is not capability—confirm the exact modules on the order form.

What you are actually buying

Named product lines on each side

Packaging changes. Confirm which of these are separate line items on the order form.

Inside the shared categories, Kimoby fields 7 named lines against it (Dealership Engagement System, Digital MPI, Payments, Loaners, and others); Xtime fields 1 named line against it (Xtime Spectrum Transportation). Product names are packaging, and packaging changes — ask each provider which of these appear on the order form as separate line items, which are bundled, and which are add-ons priced later.

A

Kimoby

B

Xtime

Eligibility first

Settle these before comparing features

Both records describe the same primary market (US & Canada). Market is therefore not a gate here, but country-level availability of specific modules still varies — confirm the modules you need, not just the company.

Both records describe the same typical segment (franchise and groups). Ask each side for a named reference at your rooftop count and OEM mix anyway — "typical" is an aggregate, and your configuration is not.

Corporate structure

One side is part of a larger group and the other is not

Xtime is owned by Cox Automotive; Kimoby is not part of that group. That difference usually shows up in three places: which integrations are internal and therefore cheap, how much of your stack ends up under a single contract and a single renewal, and how much leverage you keep at renewal. Neither structure is better in the abstract. Ask Xtime what is bundled and what is separately licensed, and ask Kimoby what it costs to connect to the systems you already run.

Ask both the same questions

Evaluation criteria for the shared categories

Drawn from the buying guide for each category both records cover.

Service lane platforms

  1. 1

    Does it write back to the DMS repair order?

  2. 2

    Which steps work on mobile?

  3. 3

    How are declined services and payments handled?

Digital MPI & video inspection

  1. 1

    Does it write back to the DMS repair order?

  2. 2

    Which steps work on mobile?

  3. 3

    How are declined services and payments handled?

Integration exposure

Connection records touching either company

Scoped records only. Absence here is a research gap, not evidence that a connection does not exist.

Reviewed

Kimoby + CDK Global

Vendor-reported DMS integration

Confirmed August 19, 2026Open record →
Reviewed

Kimoby + Reynolds and Reynolds

Vendor-reported DMS integration

Confirmed August 19, 2026Open record →
Reviewed

Kimoby + PBS Systems

Vendor-reported DMS integration

Confirmed August 19, 2026Open record →
Reviewed

Xtime + Dealertrack

Portfolio relationship

Confirmed August 19, 2026Open record →
Verified

Kimoby + UVEye

Published integration

Confirmed August 23, 2026Open record →
Reviewed

Kimoby + Tekion

Vendor-reported DMS integration

Confirmed August 23, 2026Open record →
Reviewed

Kimoby + Dealertrack

Vendor-reported DMS integration

Confirmed August 23, 2026Open record →
Reviewed

Kimoby + Auto/Mate

Vendor-reported DMS integration

Confirmed August 23, 2026Open record →
Reviewed

Kimoby + Autosoft

Vendor-reported DMS integration

Confirmed August 23, 2026Open record →
Reviewed

Kimoby + Serti

Vendor-reported DMS integration

Confirmed August 23, 2026Open record →
Reviewed

Kimoby + Hunter Engineering

Vendor-reported integration

Confirmed August 23, 2026Open record →
Reviewed

Kimoby + Protractor Software

Vendor-reported integration

Confirmed August 23, 2026Open record →
Reviewed

Kimoby + Lightspeed DMS

Vendor-reported integration

Confirmed August 23, 2026Open record →
Reviewed

Kimoby + DealerRater

Vendor-reported integration

Confirmed August 23, 2026Open record →
Reviewed

Xtime + Impel

Vendor-reported integration

Confirmed September 1, 2026Open record →
Reviewed

Xtime + Numa

Vendor-reported integration

Confirmed September 1, 2026Open record →
Run the same proof

Five decisive tests

  1. 1

    Complete one real workflow end to end, including an exception.

  2. 2

    Trace one record through every integration in both directions.

  3. 3

    Export a usable sample dataset and open it without the vendor.

  4. 4

    Force a support escalation and time the response.

  5. 5

    Price implementation through termination, including renewal increases.

What this comparison cannot establish

Pricing, negotiated terms, OEM program eligibility, configured integrations, support quality and implementation outcomes vary by dealer and are not published here. This page compares documented scope and supplies the questions. The answers have to come from a written proposal, a scoped demo and a reference running your DMS and OEM.

Questions dealers ask about this comparison

Kimoby vs Xtime FAQ

What is the difference between Kimoby and Xtime?

Kimoby and Xtime meet on 2 shared workflow categories — service lane platforms and digital mpi & video inspection. Outside that overlap they are not the same purchase: Kimoby additionally covers payments & merchant services, loaner & rental management, voice ai & virtual bdc; Xtime additionally covers service scheduling, service marketing & retention. Decide whether the wider record is scope you actually need or scope you will pay for and not use. Beyond mapped scope, the difference that matters to a dealer is configuration: which modules are on the order form, which integrations are live for your DMS, who performs the implementation, and what the three-year cost is including renewal increases.

Is Kimoby or Xtime better for a dealership?

Neither is named better here, and any source that names a universal winner in this category is not describing your store. Fit depends on rooftop count, OEM programs, the systems already in place, the department that has to adopt it, and the contract. Run both against the same workflow and the same questions, then compare what each proved.

Do Kimoby and Xtime do the same thing?

They overlap on service lane platforms, digital mpi & video inspection. They are not equivalent outside that overlap — see the coverage split above.

How much do Kimoby and Xtime cost?

This directory does not publish a universal price for either, because dealership software is quoted per configuration and the same product can differ several-fold between two stores. Ask both for the same thing in writing: modules and quantities, implementation, integration and usage fees, the initial term, the renewal mechanic, the annual increase, and the cost to leave.

Which integrates better with my DMS?

That cannot be answered from a directory record, and any page that claims to is guessing. Ask each provider to state, in writing and for your DMS version: the direction of the connection, the data objects, the refresh interval, who owns and supports the connection, and the fee. Then ask your DMS provider the same questions and compare the two answers.

Can I run both Kimoby and Xtime?

Sometimes, but overlapping systems in service lane platforms, digital mpi & video inspection usually create duplicate data entry and an unclear source of truth. If you are considering both, define which system owns each record before you sign either contract.

What should I ask in the demo?

Use the same script for both, drawn from the shared categories above, and require the exception cases rather than the happy path. Record what is native, what is configured, what is delivered by a partner, and what is on a roadmap.

Where does this comparison stop being useful?

At the order form. This page compares documented scope and gives you the questions to ask. It cannot tell you what either company will quote you, what its support will feel like at 5pm on the last day of the month, or whether the integration you need is live for your configuration. Those come from references and a written proposal.