Mia Labs Mia AI
Mia Labs Mia AI: Mia Labs describes Mia as an AI phone agent for dealerships. It handles conversations across sales, service and reception, around the clock.
Mia Labs Mia AI: Mia AI reception
It answers calls when staff are busy or away.
On sales calls, Mia answers questions about inventory by stock number, confirms availability and books test drives. On service calls, it schedules appointments, manages recalls and follow-ups and recognizes customers with more than one vehicle.
It also provides business hours and service options.
Outbound work is part of the product. Mia contacts customers for service reminders, recalls and follow-ups by voice and text.
It detects the customer's language automatically and replies in it.
Mia lists integrations with several DMS systems, CRMs, service schedulers, inventory tools, phone systems and recall tools. When an issue is complex, it transfers the call to a person and keeps the context.
The Mia Labs Service AI entry covers the service side in more detail.
A general manager would ask what the agent may say about price and availability. It would ask how calls are recorded, how consent is announced and how errors are found.
The category guide for AI assistants lists a neutral checklist. Ask for reference calls.
Mia Labs calls its product an AI super employee for automotive retail. It builds Mia, a voice phone agent that answers dealership calls around the clock.
The Series A release says Car Dealership Guy's Yossi Levi is among the strategic investors.
The release credits the platform with saving more than 1.5 million human work hours in 2025. That is the company's statement, and a store would ask which tasks the hours count.
| Product or service | Function |
|---|---|
| Mia AI reception | Answers calls around the clock. |