Mia Labs
Mia describes itself as an AI phone agent and communications platform for automotive retail, founded in 2023, that answers calls, schedules appointments and handles inbound and outbound conversations across dealership departments. Its site lists integrations with the DMS, CRM, lead management, scheduling, inventory, phone systems and recall management.
Mia Labs: Mia AI reception
The company says its service agent answers every service call and books appointments directly in a dealer’s systems, and that it handles multiple languages.
| Product or service | Function |
|---|---|
| Mia AI reception | Answers calls around the clock. |
| AI BDC | Sales-side conversations and follow-up. |
| Service AI | Answers service calls, books appointments and runs outbound to fill the schedule. |
| Outbound AI | Outbound outreach to customers. |
| Integrations | Connections to a dealer’s existing tools. |