PBS Systems v10 DMS
PBS Systems v10 DMS: PBS Systems describes its v10 dealer management system as an all-in-one platform that covers accounting, sales, service, parts, business intelligence and CRM. The company's DMS page, its learn-more page and a pre-release site for v10 explain the product.
PBS Systems v10 DMS: v10 DMS
A company page describes PBS Systems itself.
In accounting, PBS describes the system as fast and accurate with a good deal of automation, aiming to eliminate double entries and automate financial tracking. In sales, it describes versatile and mobile tools with a digital sales flow.
In service, it lists appointments, dispatching and work orders for many shop scenarios, and says the tools can optimize schedules and speed repair turnaround.
Parts is described in the record for PBS Systems parts, which lists live inventory access, barcode scanning and parts planning. Beyond the core departments, PBS Connect is described as a pocket DMS for managing leads, tracking inventory and quoting from a mobile device, with texting from the DMS for personalized messages and reminders.
The company offers both cloud-based and on-premise deployment, which it presents as suiting dealerships of different sizes. A store should ask which option it is being quoted and what each requires in hardware and support.
Outside descriptions exist.
Because a DMS affects every department, evaluation is a whole-store exercise: manufacturer certifications for each franchise, data conversion from the current system, accounting and payroll fit, training, uptime, security, contract length and the ability to export data on exit. Store owners usually visit stores that use the system and speak with their controllers.
Ask about training time.
PBS Systems was founded in 1988 by Dave Bradley, Marilyn Bradley and Phil Hart, first working out of the Bradleys' basement. The name stands for Profit Building Solutions.
In 1991 it bought DCI, an Ontario company with DOS accounting, parts and service software.
The v10 system, the company's fifth generation, launched in 2017. PBS is privately held and its head office is in Calgary, Alberta, with offices in Ontario, Iowa and Texas.
The company now names v10 APEX as its current flagship.
PBS v10 is a dealer management system that ties accounting, sales, service, parts and CRM to one database. PBS describes it as cloud-native and says a store can also run it on premises.
Accounting includes payment tools such as Online Express Pay and Invoice Hub, and the CRM runs inside a mobile app for lead and prospect handling. A store comparing it with its current system should ask how data is converted, which third-party tools connect through its published interfaces and what support and training it provides during the first closing cycle.
| Product or service | Function |
|---|---|
| v10 DMS | The core dealer management platform. |