PBS Systems
PBS Systems describes itself as a dealer management system provider and says it has developed dealership software for decades. Its site presents its current platform, v10 APEX, as an all-in-one system covering accounting, fixed ops, sales, CRM and a digital service suite.
PBS Systems: v10 DMS
The company gives each department a nickname on its DMS page and says its multi-role technology lets staff work across areas.
| Product or service | Function |
|---|---|
| v10 DMS | The core dealer management platform. |
| Accounting | A fast, automation-heavy accounting module. |
| Fixed Ops (Service and Parts) | Parts and service workflows designed to keep customers and parts moving. |
| PBS Desking and PBS CRM | Sales-side desking and customer management. |
| Digital Service Suite | Service tools including Advisormatic, which automates the service process from arrival to the next booking. |
PBS CRM within the v10 APEX platform
PBS identifies CRM as part of v10 APEX, with predictive marketing that identifies vehicles due for service and internal lead-generation tasks for sales staff. Its CRM page also describes department-specific and event-specific communication templates. pbssystems.com
A dealership evaluating PBS CRM can distinguish a service-due campaign from a sales opportunity, then inspect the customer record, template and assigned task for each. These are functions within the PBS operating platform; confirm the configuration included for the departments using them. pbssystems.com
PBS Systems connections
| Connected company | Published relationship | Source |
|---|---|---|
| Kimoby | Vendor-reported DMS integration Not established: confirm with both providers for the dealer's configuration Not established: confirm with both providers for the dealer's configuration | kimoby.com · August 19, 2026 |
| Impel | Vendor-reported integration Not established: confirm with both providers for the dealer's configuration Not established: confirm with both providers for the dealer's configuration | impel.ai · September 1, 2026 |
| Numa | Vendor-reported integration Connects Numa with PBS dealer management data for customer identification and service history Not established: confirm with both providers for the dealer's configuration | numa.com · September 1, 2026 |
| ProMax | Vendor-reported integration Not established: confirm with both providers for the dealer's configuration Not established: confirm with both providers for the dealer's configuration | promaxunlimited.com · September 1, 2026 |