Kenect AI
The directory tracks Kenect’s AI products under names such as Service AI, Engage AI, Voice AI and Text to Pay. Kenect describes itself as an AI engine for dealers that serves automotive alongside equipment, powersports, RV, marine and outdoor power dealers.
Kenect AI: Service AI
Its RV page says Kenect has attended RVDA events, integrates with dealer systems and partners with manufacturers.
| Product or service | Function |
|---|---|
| Service AI | AI-driven service conversations and scheduling. |
| Engage AI | AI engagement with shoppers and customers. |
| Voice AI | An AI receptionist for calls. |
| Text to Pay | Payment requests sent by text message. |
| Reputation management and social publishing | Review requests, review responses and social posting. |
| RV dealer solutions | Business texting, reputation management, and lead capture and engagement for RV dealers. |
Kenect AI: product details
Kenect's home page positions its platform for automotive, equipment and powersports dealers. For automotive stores it lists AI scheduling, recall campaigns and an AI receptionist, and says it automates service calls, generates reviews and captures feedback before it turns negative, all in one platform.
For equipment dealers it describes quoting parts, scheduling service, collecting payments and generating reviews, and for powersports it describes instant responses to leads, payment collection and reputation building. These are marketing descriptions, so a store should test the AI receptionist against its own call mix.
Its home page headline says it brings all customer conversations into one AI-powered platform to drive revenue, improve reputation, fill service bays, free up staff and streamline the customer experience, and promotes a demo and a video. A dealer should ask how text consent is captured and stored, which DMS and scheduler integrations are live for its system, how review requests are throttled and what the per-store monthly price covers.
Its pages are organized by industry, with automotive, equipment and powersports sections each linked to a learn-more page and a demo request, so the feature list a dealer sees depends on its category. Compare the automotive page against the rooftop's actual needs: text messaging from the main line, review requests after service and payment links.
The home page uses a three-part promise: drive revenue by answering faster, keep service bays full with scheduling and recall campaigns, and free up staff by letting the AI receptionist take routine calls. A store evaluating it should list how many calls and texts per month its advisors handle now, so the pilot can be judged on the same numbers rather than on the vendor's general claims.
Read the contract twice.
Friendemic within Kenect AI
The Friendemic domain now resolves to Kenect, which describes itself as an AI engine for dealerships that brings customer conversations into one platform. Its site covers texting, chat, voice, reviews, payments and reputation management for automotive, equipment, powersports, RV, marine and outdoor power dealers.
Kenect also lists highlighted features for AI scheduling, recall campaigns and an AI receptionist, and says it serves other industries, including law firms.
- Business texting and chat
- Customer conversations by text and chat in one inbox.
- Reputation management and review response
- Collecting and responding to online reviews.
- AI scheduling, recall campaigns and AI receptionist
- AI features for the service lane.
- Payments
- Sending invoices and taking payments through the platform.
- Kenect mobile app
- Responding to texts from a phone without using a personal number.