Confirm write-back to the DMS
A fixed-operations tool lives or dies on whether it updates the repair order in the DMS rather than creating a parallel record. Trace one real RO end to end, including a declined line and a parts delay.
Reviewed recordDirectory updated September 1, 2026
Friendemic
Reputation and social media management for dealerships. The friendemic.com domain now resolves to Kenect, which publishes reputation management, review response and social publishing within its own platform.
0 product records2 categories0 integration records
What Friendemic does
Friendemic provided reputation and social-media management for dealerships; the friendemic.com domain now resolves to Kenect, which publishes reputation management, review response and social publishing within its own platform. Its function is managing a dealership's reviews and social presence. Dealers should evaluate the current Kenect offering — reputation, messaging and reviews — rather than the retired standalone brand.
Dealer fit
Where Friendemic sits in the stack
Market: North America or market-specific
Typical segment: Franchise and independent dealers
Corporate parent: Kenect — confirmed September 1, 2026 against the primary source.
Research status: Scope reviewed using current vendor and credible market sources; individual claims may remain one-sided.
Primary source: kenect.com — scope mapped from the provider’s own published material. This record does not yet carry a dated evidence packet; treat the status as research provenance, not a dated audit.
What this record establishes about Friendemic
Friendemic is mapped to 2 workflow categories across 2 parts of the store — marketing, fixed operations, with 0 named products and service lines recorded. A record spanning 2 categories sits between a point solution and a suite; confirm whether you are buying one workflow or several. Friendemic is owned by Kenect, which makes this a decision about a position inside a portfolio as well as a product. No scoped connection record is currently associated with this company — that is a research gap, not evidence that no integration exists.
This record resolves Friendemic as a company and maps its published scope to dealer workflows. It does not establish pricing, contract terms, OEM program eligibility, whether a given integration is enabled for your configuration, implementation quality or support responsiveness. Those are configuration and commercial facts that come from a scoped demo, a written proposal and a reference running your DMS and OEM.
Portfolio
Friendemic products and service lines
Packaging changes. Confirm current names, bundles and availability with the provider.
Coverage
Categories
Keep the accounts in your name
For anything marketing-side, establish who owns the domain, the advertising and analytics accounts, the audiences, the creative and the performance history at the end of the relationship. Ownership is the negotiation; the fee is not.
Model the full term
Include implementation, hardware, usage, media, data, integrations, annual increases and offboarding assistance in the total cost. Two providers with the same monthly price routinely differ once those are counted.
Diligence themes
Open scorecard →What to establish for this company specifically
Account and data ownershipFor anything marketing-side, establish who owns the domain, the advertising and analytics accounts, the audiences, the creative and the performance history at the end of the relationship. Ownership is the negotiation; the monthly fee is not.
Write-back to the repair orderFixed-operations tools live or die on whether they update the repair order in the DMS rather than creating a parallel record. Trace one real RO end to end, including a declined line and a parts delay.
Commercial structureModel the full term: implementation, integration fees charged by other systems, usage or transaction charges, the annual increase, the renewal mechanic and the cost of leaving. Two providers with the same monthly price routinely differ once those are included.
ExitAgree the export format, timing, cost and deletion proof before signature. Offboarding terms are inexpensive to negotiate up front and expensive to request afterwards.
Questions dealers ask about Friendemic
What does Friendemic offer?
Friendemic provided reputation and social-media management for dealerships; the friendemic.com domain now resolves to Kenect, which publishes reputation management, review response and social publishing within its own platform. Its function is managing a dealership's reviews and social presence. Dealers should evaluate the current Kenect offering — reputation, messaging and reviews — rather than the retired standalone brand. The mapped record includes 0 named products or service lines across Social media & reputation, Service marketing & retention. Confirm current packaging directly.
Who owns Friendemic?
Friendemic is owned by Kenect, confirmed September 1, 2026 against a primary source. That matters commercially: ask which sibling products are prerequisites, which integrations are internal, and whether renewal is quoted per product or across the group.
Is Friendemic a fit for every dealership?
No universal fit is asserted. The current record describes North America or market-specific and a typical segment of Franchise and independent dealers; OEM, rooftop, workflow and configuration eligibility still require confirmation.
How much does Friendemic cost?
This directory does not publish an unsupported universal price. Request the exact modules, quantities, implementation, integrations, usage, increases, renewal and exit costs for the dealer's configuration.
Which systems integrate with Friendemic?
0 scoped integration records are currently associated with this company. A logo or marketplace listing does not establish fields, write-back, timing, dealer eligibility, fees or support.
How should Friendemic be demonstrated?
Use the relevant category workflows and require normal plus exception cases. Record what is native, configured, partner-delivered or planned.
What should be migrated to Friendemic?
Define objects, history, identifiers, relationships, attachments, consent, reconciliation and archive requirements before the implementation statement of work is accepted.
What should the Friendemic contract address?
Confirm named products, dependencies, service responsibilities, data access, security, term, renewal, increases, termination and transition with qualified review.
What are the alternatives to Friendemic?
Use the unranked category-peer page to discover overlapping providers, then verify exact product, market, OEM, integration, implementation and commercial fit. No universal better option is named here.
How current is the Friendemic record?
This record is at Reviewed status: scope is mapped from current provider and market sources without a dated audit, so individual claims may remain one-sided. The primary source the record rests on is named on the page.