GaragePlug
GaragePlug describes itself as cloud-based workshop management software for automotive repair and detailing shops, and says global service brands use it across many countries. Its site organizes the platform into four cloud products, including a customer experience cloud and a workshop cloud.
GaragePlug: The CX Cloud
The company also offers Gia, an AI service advisor that answers calls, books appointments and handles service-status calls.
| Product or service | Function |
|---|---|
| The CX Cloud | A branded customer app, web booking portal and self-check-in with virtual advisors. |
| The Workshop Cloud | A mobile-first workshop system with digital inspections, job cards, invoices, CRM, scheduling and technician tracking. |
| Customer communication | Service updates by WhatsApp and feedback linked to Google Business. |
| Gia | An AI service advisor that answers calls when a team is busy or the shop is closed. |
| Business analytics | An analytics dashboard for multi-outlet networks. |