Confirm write-back to the DMS
A fixed-operations tool lives or dies on whether it updates the repair order in the DMS rather than creating a parallel record. Trace one real RO end to end, including a declined line and a parts delay.
Reviewed recordDirectory updated September 1, 2026
Recall Masters
Open-recall data, customer communications and contact-centre services for dealers, fleets, rental companies, auctions and manufacturers, aimed at bringing recall owners into the service department.
5 product records1 categories1 integration records
What Recall Masters does
Recall Masters provides open-recall data, customer communications and contact-center services for dealers, fleets, rental companies, auctions and manufacturers, aimed at bringing recall owners into the service department. Its value is turning recall obligations into service-drive traffic while reducing liability. Dealers should evaluate the accuracy of the recall data, how the outreach integrates with their service and CRM process, and the contact-center scope.
Dealer fit
Where Recall Masters sits in the stack
Market: United States
Typical segment: Franchise and independent dealers
Research status: Scope reviewed using current vendor and credible market sources; individual claims may remain one-sided.
Primary source: www.recallmasters.com — scope mapped from the provider’s own published material. This record does not yet carry a dated evidence packet; treat the status as research provenance, not a dated audit.
What this record establishes about Recall Masters
Recall Masters is mapped to 1 workflow category inside fixed operations, with 5 named products and service lines recorded. A single-category record usually means a focused product, which makes it easier to evaluate and easier to replace. 1 scoped connection record is associated with this company in the directory.
This record resolves Recall Masters as a company and maps its published scope to dealer workflows. It does not establish pricing, contract terms, OEM program eligibility, whether a given integration is enabled for your configuration, implementation quality or support responsiveness. Those are configuration and commercial facts that come from a scoped demo, a written proposal and a reference running your DMS and OEM.
Portfolio
Recall Masters products and service lines
Packaging changes. Confirm current names, bundles and availability with the provider.
Fixed operations
R+ Premium
Open-recall data, customer communications and contact-centre services for dealers, fleets, rental companies, auctions and manufacturers, aimed at bringing recall owners into the service department.
Open product record →Fixed operationsMarketSMART Reports
MarketSMART Reports is Recall Masters' recall-data reporting product, quantifying a dealer's open-recall opportunity in its market. Confirm data sources and how it informs outreach.
Open product record →Fixed operationsRecall Check Mobile App
Recall Check is Recall Masters' consumer recall-lookup mobile app, letting owners check open recalls by vehicle. Confirm how it connects owners to the participating dealer.
Open product record →Fixed operationsCallCapture
CallCapture is Recall Masters' call-handling product for recall and service inquiries, capturing and routing recall-driven phone opportunities. Confirm how calls attribute and integrate with the scheduler.
Open product record →Fixed operationsRM Academy
RM Academy is Recall Masters' training offering within its recall-marketing platform, educating dealership staff on recall handling and process. Confirm what the training covers.
Open product record →Coverage
Categories
Verify both sides
A logo or marketplace listing does not define direction, objects, timing, fees, support or configuration. The 1 scoped connection record here name what was checked; get the same statement from both vendors for your setup.
Model the full term
Include implementation, hardware, usage, media, data, integrations, annual increases and offboarding assistance in the total cost. Two providers with the same monthly price routinely differ once those are counted.
Diligence themes
Open scorecard →What to establish for this company specifically
Write-back to the repair orderFixed-operations tools live or die on whether they update the repair order in the DMS rather than creating a parallel record. Trace one real RO end to end, including a declined line and a parts delay.
Commercial structureModel the full term: implementation, integration fees charged by other systems, usage or transaction charges, the annual increase, the renewal mechanic and the cost of leaving. Two providers with the same monthly price routinely differ once those are included.
ExitAgree the export format, timing, cost and deletion proof before signature. Offboarding terms are inexpensive to negotiate up front and expensive to request afterwards.
Questions dealers ask about Recall Masters
What does Recall Masters offer?
Recall Masters provides open-recall data, customer communications and contact-center services for dealers, fleets, rental companies, auctions and manufacturers, aimed at bringing recall owners into the service department. Its value is turning recall obligations into service-drive traffic while reducing liability. Dealers should evaluate the accuracy of the recall data, how the outreach integrates with their service and CRM process, and the contact-center scope. The mapped record includes 5 named products or service lines across Service marketing & retention. Confirm current packaging directly.
Who owns Recall Masters?
No corporate parent is recorded for Recall Masters in this directory. Ownership can change without announcement, so confirm current ownership directly if it affects your decision.
Is Recall Masters a fit for every dealership?
No universal fit is asserted. The current record describes United States and a typical segment of Franchise and independent dealers; OEM, rooftop, workflow and configuration eligibility still require confirmation.
How much does Recall Masters cost?
This directory does not publish an unsupported universal price. Request the exact modules, quantities, implementation, integrations, usage, increases, renewal and exit costs for the dealer's configuration.
Which systems integrate with Recall Masters?
1 scoped integration records are currently associated with this company. A logo or marketplace listing does not establish fields, write-back, timing, dealer eligibility, fees or support.
How should Recall Masters be demonstrated?
Use the relevant category workflows and require normal plus exception cases. Record what is native, configured, partner-delivered or planned.
What should be migrated to Recall Masters?
Define objects, history, identifiers, relationships, attachments, consent, reconciliation and archive requirements before the implementation statement of work is accepted.
What should the Recall Masters contract address?
Confirm named products, dependencies, service responsibilities, data access, security, term, renewal, increases, termination and transition with qualified review.
What are the alternatives to Recall Masters?
Use the unranked category-peer page to discover overlapping providers, then verify exact product, market, OEM, integration, implementation and commercial fit. No universal better option is named here.
How current is the Recall Masters record?
This record is at Reviewed status: scope is mapped from current provider and market sources without a dated audit, so individual claims may remain one-sided. The primary source the record rests on is named on the page.