Confirm write-back to the DMS
A fixed-operations tool lives or dies on whether it updates the repair order in the DMS rather than creating a parallel record. Trace one real RO end to end, including a declined line and a parts delay.
Verified recordRecord reviewed August 19, 2026
Tekmetric
Cloud shop management platform for repair operations.
5 product records4 categories0 integration records
What Tekmetric does
Tekmetric is a cloud shop-management platform for repair operations covering the service workflow, digital inspections, payments and business intelligence, aimed at independent shops that want a modern system. Shops should evaluate parts and catalog integration, the inspection and payment workflow, and the reporting depth.
Dealer fit
Where Tekmetric sits in the stack
Market: US & Canada
Typical segment: Independent service
Research status: Core scope checked against a current primary source; configuration-level facts still require dealer verification.
Evidence basis: Company identity and the shop-management, tire suite, payments, marketing and digital inspection scope named on the provider's own site, which describes repair shops rather than franchised dealerships. Verified applies to company identity and published service scope—not performance, pricing, deliverables, dealer-specific configuration or client outcomes.
Record reviewed: August 19, 2026
What this record establishes about Tekmetric
Tekmetric is mapped to 4 workflow categories across 3 parts of the store — fixed operations, finance & office, data, with 5 named products and service lines recorded. A record this wide usually means a suite rather than a point solution, so establish early which modules are on your order form and which are simply available. No scoped connection record is currently associated with this company — that is a research gap, not evidence that no integration exists.
This record resolves Tekmetric as a company and maps its published scope to dealer workflows. It does not establish pricing, contract terms, OEM program eligibility, whether a given integration is enabled for your configuration, implementation quality or support responsiveness. Those are configuration and commercial facts that come from a scoped demo, a written proposal and a reference running your DMS and OEM.
Portfolio
Tekmetric products and service lines
Packaging changes. Confirm current names, bundles and availability with the provider.
Fixed operations
Shop Management System
Cloud shop management platform for repair operations.
Open product record →Fixed operationsDigital Inspections
Tekmetric Digital Inspections is the digital-inspection tool within Tekmetric's cloud shop-management platform, letting technicians record findings and media for customer approval. Confirm how results attach to the repair order.
Open product record →Fixed operationsPayments
Tekmetric Payments is the integrated payment capability of the Tekmetric shop-management platform, letting shops collect payment including by text. Confirm settlement, fees and reconciliation.
Open product record →Fixed operationsCRM
Tekmetric CRM is the customer-communication and retention component of the Tekmetric shop-management platform. Confirm how it ties to the repair-order and customer record.
Open product record →Fixed operationsMulti-Shop
Tekmetric Multi-Shop gives multi-location repair operations a consolidated view and management across shops within the Tekmetric platform. Confirm how store-level data rolls up.
Open product record →Coverage
Categories
Shop management & dispatch
Technician dispatch, workflow, labor, repair orders and production.
Compare 19 companies →Digital MPI & video inspection
Technician inspections, media, recommendations and customer approvals.
Compare 13 companies →Payments & merchant services
Online and in-store payments, pay-by-text, surcharging and reconciliation.
Compare 23 companies →Dealer intelligence & BI
Operational, financial and group-level reporting across dealership systems.
Compare 22 companies →Verify both sides
A logo or marketplace listing does not define direction, objects, timing, fees, support or configuration. Get the same statement from both vendors.
Model the full term
Include implementation, hardware, usage, media, data, integrations, annual increases and offboarding assistance in the total cost. Two providers with the same monthly price routinely differ once those are counted.
Diligence themes
Open scorecard →What to establish for this company specifically
Write-back to the repair orderFixed-operations tools live or die on whether they update the repair order in the DMS rather than creating a parallel record. Trace one real RO end to end, including a declined line and a parts delay.
Connection scopeWhere data movement is involved, get direction, objects, refresh interval, the owning party and the fee in writing from both sides. A partner logo is not a scope statement.
Commercial structureModel the full term: implementation, integration fees charged by other systems, usage or transaction charges, the annual increase, the renewal mechanic and the cost of leaving. Two providers with the same monthly price routinely differ once those are included.
ExitAgree the export format, timing, cost and deletion proof before signature. Offboarding terms are inexpensive to negotiate up front and expensive to request afterwards.
Questions dealers ask about Tekmetric
What does Tekmetric offer?
Tekmetric is a cloud shop-management platform for repair operations covering the service workflow, digital inspections, payments and business intelligence, aimed at independent shops that want a modern system. Shops should evaluate parts and catalog integration, the inspection and payment workflow, and the reporting depth. The mapped record includes 5 named products or service lines across Shop management & dispatch, Digital MPI & video inspection, Payments & merchant services, Dealer intelligence & BI. Confirm current packaging directly.
Who owns Tekmetric?
No corporate parent is recorded for Tekmetric in this directory. Ownership can change without announcement, so confirm current ownership directly if it affects your decision.
Is Tekmetric a fit for every dealership?
No universal fit is asserted. The current record describes US & Canada and a typical segment of Independent service; OEM, rooftop, workflow and configuration eligibility still require confirmation.
How much does Tekmetric cost?
This directory does not publish an unsupported universal price. Request the exact modules, quantities, implementation, integrations, usage, increases, renewal and exit costs for the dealer's configuration.
Which systems integrate with Tekmetric?
0 scoped integration records are currently associated with this company. A logo or marketplace listing does not establish fields, write-back, timing, dealer eligibility, fees or support.
How should Tekmetric be demonstrated?
Use the relevant category workflows and require normal plus exception cases. Record what is native, configured, partner-delivered or planned.
What should be migrated to Tekmetric?
Define objects, history, identifiers, relationships, attachments, consent, reconciliation and archive requirements before the implementation statement of work is accepted.
What should the Tekmetric contract address?
Confirm named products, dependencies, service responsibilities, data access, security, term, renewal, increases, termination and transition with qualified review.
What are the alternatives to Tekmetric?
Use the unranked category-peer page to discover overlapping providers, then verify exact product, market, OEM, integration, implementation and commercial fit. No universal better option is named here.
How current is the Tekmetric record?
This record is at Verified status and carries a dated evidence packet naming the primary source that was checked. Verified covers company identity and published service scope — not performance, pricing, deliverables or dealer outcomes.