Product-to-product research

Frazer CRM vs Selly AI

These product records share documented category coverage. The comparison does not claim equivalent features, availability, compatibility or performance and does not select a winner.

Direct answer

What this comparison establishes

Frazer CRM is a Frazer line; Selly AI is a Selly Automotive line. They meet on crm & sales enablement. Each provider fields a comparable number of other named lines (2 alongside Frazer CRM, 2 alongside Selly AI), so neither is obviously the narrower commitment.

A product record resolves a name to a provider and maps it to dealer workflows. It does not establish that Frazer CRM and Selly AI have equivalent features, that either is available in your market or OEM program, that either integrates with your DMS at the field level, or what either costs in your configuration. Product-family names routinely cover materially different editions — the same name can mean different software in two stores.

A

Frazer CRM

Frazer CRM is the customer-follow-up module paired with the Frazer DMS for independent used-car dealers. Confirm workflow fit for a small lot.

Product record → · Frazer profile →
B

Selly AI

Selly AI is the AI assistant within Selly Automotive's mobile-first CRM for independent and small-franchise dealers, helping with texting and follow-up. Confirm which actions it takes and CRM logging.

Product record → · Selly Automotive profile →
ProviderFrazerSelly Automotive
Corporate parentNone recordedNone recorded
Research statusReviewedReviewed
Primary marketUSUS
Typical segmentIndependent dealersIndependent and small franchise
Mapped workflowCRM & sales enablementCRM & sales enablement
Other lines from the provider22
Public priceNot published — quote per configurationNot published — quote per configuration
Integration scopeVerify with both partiesVerify with both parties
Suite exposure

What else each provider fields

Buying a line item can be the first step into a stack. Ask which of these are prerequisites and which are priced separately at renewal.

Eligibility first

Settle these before comparing features

Both records describe the same primary market (US). Market is therefore not a gate here, but country-level availability of specific modules still varies — confirm the modules you need, not just the company.

Typical segment differs: Frazer is recorded against independent dealers and Selly Automotive against independent and small franchise. Segment is a description of who a provider usually serves, not a restriction. Ask each for a reference at your rooftop count and franchise mix rather than assuming the record excludes you.

Ask both the same questions

Evaluation criteria for the shared workflow

Open scorecard →

CRM & sales enablement

  1. 1

    Is the connection read-only or bi-directional?

  2. 2

    Who pays each integration fee?

  3. 3

    What breaks when either product changes?

Controlled comparison

Ask both providers for the same proof

Exact edition, modules and usage limits

Required dealer and OEM eligibility

The same end-to-end workflow, including an exception

The same integration objects and write-back direction

The same implementation and migration assumptions

The same three-year pricing schedule with renewal increases

The same security, continuity and incident evidence

The same export and offboarding test

What this comparison cannot establish

Feature equivalence, availability, OEM eligibility, integration behaviour, support quality and price are configuration facts. They are not published here and cannot be inferred from a shared category. Get them in writing from both providers for your exact configuration.

Questions dealers ask

Frazer CRM vs Selly AI FAQ

What is the difference between Frazer CRM and Selly AI?

Frazer CRM comes from Frazer and Selly AI from Selly Automotive. Both are mapped to crm & sales enablement in this directory. The difference that decides the purchase is the edition on the order form, the integrations live for your DMS, who implements it and what the three-year cost is — none of which a directory can settle for your store.

Are Frazer CRM and Selly AI the same kind of product?

They are mapped to the same workflow ground (crm & sales enablement), which is why they appear together here. Shared category means comparable purpose, not comparable capability.

Which one integrates with my DMS?

Ask both providers to state it in writing for your DMS and version: direction, data objects, refresh interval, who owns the connection, who supports it when it breaks, and the fee. Then ask your DMS provider the same questions. A partner logo is not a scope statement.

How much does each cost?

Neither price is published here. Dealership software is quoted per configuration, and the same named product can differ several-fold between two stores. Request modules and quantities, implementation, integration and usage fees, initial term, renewal mechanic, annual increase and exit cost — from both, in the same format.

Do I have to buy the rest of the provider's stack?

Ask directly. Frazer and Selly Automotive both field other named lines, and the answer that matters is which of them are prerequisites, which are bundled at no extra cost today but priced separately at renewal, and what happens commercially if you later drop one.

Can I run both?

Running two products in crm & sales enablement usually creates duplicate entry and an unclear source of truth. If you are considering both, decide which one owns each record before signing either.

What should the demo prove?

The same workflow, in the same order, on both — including the exception case. Record what is native, what is configured, what a partner delivers and what is on a roadmap. Anything on a roadmap is not a feature you are buying today.

Where does this page stop?

At the order form. It compares documented scope and gives you the questions. What either provider will actually quote, support and deliver comes from a written proposal and a reference running your DMS and OEM.