360 Payments Text-to-Pay

360 Payments Text-to-Pay: 360 Payments describes text-to-pay as sending invoices to customers by text message so they can pay quickly. The company positions it inside its payments offering for dealerships and service shops.

360 Payments company profile 360 Payments official website

360 Payments Text-to-Pay: Text to Pay

A shop sends an invoice link to the customer's phone. The customer pays on the phone, and the payment records against the invoice.

The company says it integrates with leading business management software, and NAPA TRACS lists it as its integrated payment option.

Account tools include a merchant hub, an online reporting portal and a virtual terminal. Tekmetric Payments and AutoLeap Payments describe comparable text-to-pay features in their own systems.

Texting customers about money requires consent. A service manager would ask how the number is captured and how opt-outs are handled.

It would ask how the payment posts to the repair order and how refunds work.

The category guide for service payments lists a neutral checklist for use with 360 Payments and the other providers.

360 Payments calls text-to-pay a first for the automotive aftermarket. A shop sends a secure link by text or email and the customer pays and picks up the vehicle when it suits them.

The company gives a phone line for sales, 855 360 0360, on its site.

The feature works with shop platforms such as Mitchell 1, Shop-Ware, Shop Boss, Tekmetric and NAPA TRACS. Bolt On Technology announced a text-to-pay deal with 360 Payments in a PR Newswire release.

The company also says merchants who process cards with it may qualify for loans from 500 to 300,000 dollars.

Text to Pay is the link-based collection tool from 360 Payments. When a vehicle is ready, the advisor chooses the payment button, enters the invoice number and amount and sends it.

The customer gets a text, sees the invoice and amount, and pays by card. A deposit can be requested the same way as a final bill, and the advisor sees which payments have gone through and which are pending.

The company says each transaction is encrypted and PCI compliant, and lists Mitchell 1, Shop-Ware, Shop Boss, Tekmetric and NAPA TRACS as integrations. Ask how a payment appears on the repair order and who is notified of a failed link.

360 Payments Text-to-Pay functions
Product or service	Function
Text to Pay	Sends an invoice to a customer by text message so it can be paid from a phone; the site also mentions PayPal and Venmo support.