AutoVitals Workflow Management
AutoVitals Workflow Management: AutoVitals describes workflow management as a customizable system that gives repair shops visibility and control over operations. It aims to remove communication bottlenecks and streamline work in the bays.
AutoVitals Workflow Management: DVI.X
It sits beside AutoVitals' digital vehicle inspection, CRM and website products.
The company connects the workflow to shop management and point-of-sale software through a partner ecosystem that includes Tekmetric, Mitchell, NAPA TRACS and RO Writer. Inspection data and images flow into the workflow so advisors and technicians see the same status.
AutoVitals serves independent shops and fleets, according to its industry pages. A dealership fixed operation has similar tools in its DMS, so it would compare them.
A shop owner would ask how job status is shown and how technicians and advisors update it. It would ask how the workflow connects to the shop management system and what reports show.
The category guide for shop workflow lists a neutral checklist. Ask about training time.
Test it on real data.
Workflow management in AutoVitals' suite is called SmartFlow.X. The company says it gives teams full visibility and control over every repair order.
It sits beside the inspection product in The Digital Shop.
A service manager would ask how the board shows work waiting on parts or approval and who can change the status.
| Product or service | Function |
|---|---|
| DVI.X | Digital vehicle inspection package, including image editing, canned notes and integrated workflow. |
The digital board connects the advisor and the technician
AutoVitals describes a digital workflow board with internal chat between service advisors and technicians, mobile dispatch and technician assignment. Its inspection tools also include image editing and canned notes. autovitals.com
These functions address different stages of one repair: assignment determines who does the work, inspection media explains the finding, and the internal conversation handles questions before the advisor contacts the customer. Demonstrate those stages on one repair order and check where an assignment or inspection change becomes visible to the advisor. autovitals.com