Ideal Computer Systems Ideal Mobile App

Ideal Computer Systems Ideal Mobile App: Ideal Computer Systems describes its mobile app as a companion to the Ideal dealer management system for equipment, powersports, trailer, marine and agricultural dealers. The company says it runs on both Apple and Android devices and is fully integrated with the DMS, so what a person does on a phone in the shop or yard lands in the same record as the office.

Ideal Computer Systems company profile Ideal Computer Systems official website

Ideal Computer Systems Ideal Mobile App: Ideal Cloud, Parts Locator and Ideal Mobile App

For service, the app lets a user check a unit in for service and take the customer's signature electronically. Pictures can be taken and attached to specific work orders, units and customers.

The app also handles work order clocking and labor time tracking. Ideal presents this as a way to keep records useful for warranty purposes.

For inventory, the company says a dealer can conduct an inventory count and upload the data into the Ideal system as it is counted, and can look up whole goods inventory and pricing on the go. The same pages say the app helps expedite parts receiving and improves communication between employees.

Payments are part of the description. Ideal says dealers can collect credit card payments and customer signatures from a mobile phone and email work orders and receipts.

A news post describes enhancements that let technicians work from the app and process payments on the go. Another post covers new service and parts features shown at the GIE+Expo trade show.

Trade coverage in Green Industry Pros described the app when it was introduced. Ideal publishes an app demo page and a customer center page.

The apps are listed on the Apple App Store and Google Play. A timeline of innovation on the company's site shows where the app fits in its history.

The app is not a stand-alone product for a store on another DMS. A dealer that does not use Ideal would need the DMS first.

A service manager would ask how photos are stored and how long, how a technician's clocking interacts with payroll, what happens when the device is offline in a remote yard, how signatures are stored with the work order and how user permissions differ between technicians and advisors. The category guide for equipment dealer software lists the common checklist.

Ask for reference calls. Check data export options.

Ideal Computer Systems Ideal Mobile App functions
Product or service	Function
Ideal Cloud, Parts Locator and Ideal Mobile App	Hosted, parts search and mobile products the directory tracks.