Proactive Dealer Solutions Training

Proactive Dealer Solutions Training: Proactive Dealer Solutions, a division of Better Car People, describes several training approaches. Onsite coaching brings monthly performance coaches to the dealership for hands-on instruction.

Proactive Dealer Solutions company profile Proactive Dealer Solutions official website

Proactive Dealer Solutions Training: Training

Virtual coaching offers on-demand video sessions on lead management, CRM use and performance.

Masterclasses are one- or two-day regional workshops on digital retail, consultative selling and AI-driven engagement. A total store assessment is a full diagnostic covering sales, service and operations.

The company also sells managed BDC services and tools such as Caller Insights and BDC Insights, which feed coaching with call data. The training ties to those tools.

A general manager would ask which curriculum applies to each role and how often coaches visit. It would ask how results are measured against the store's own numbers.

The category guide for dealership training lists a neutral checklist for use with Joe Verde, Ethos Group and other providers. Check what costs extra.

Compare against today's process.

Proactive Dealer Solutions sells training as well as BDC services. Better Car People announced its acquisition of Proactive Dealer Solutions.

Better Car People says it pairs generative AI for texts and email with live BDC staff.

A dealer would ask whether the training programs continue under the new ownership and who leads them.

The training side of Proactive is sold through Proactive Training Solutions. It covers BDC, phone, floor and used car sales, internet leads and management, with BDC modules on inbound calls, outbound prospecting, lead response, appointment confirmation and weekly KPI reviews.

Delivery is on site, virtual or through AdaptVT, an AI practice platform where BDC reps rehearse call scenarios and receive coaching from the results. The company says more than 100 companies use its programs.

Ask how success is measured, who delivers the coaching and whether managers can see practice results by person.

The training arm lists BDC, phone, floor, used-car and management tracks, and a library that can be delivered on site, virtually or through AdaptVT. A general manager should ask for a sample weekly KPI report from the BDC program, the number of practice sessions an AI-trained rep completes in a week and how a coach's recommendations are logged.

Proactive Dealer Solutions Training functions
Product or service	Function
Training	Expert training aimed at customer retention.