Xtime Schedule

Xtime Schedule: Xtime, a Cox Automotive brand, describes Schedule as its service scheduling product for automotive retailers. The company says it lets customers book service appointments online at any hour.

Xtime Schedule: Schedule

It links the booking to the dealership's own availability and to the rest of the service process.

Xtime's pages list real-time availability and automated reminders as core features. The company says these help a store service more vehicles in less time, reduce no-shows and increase retention.

Those are the vendor's stated purposes, and results depend on the store.

Schedule is one part of a broader Xtime service experience platform. Cox Automotive describes end-to-end solutions for retailers that include digital tools to speed check-in with real-time updates, multipoint inspections with photos and videos for faster approvals, and performance analytics and reporting for monitoring service operations.

Cox Automotive's press page on new Xtime features describes additions meant to modernize the service experience. A Cox Automotive Retail Q&A discusses service scheduling technology.

Xtime also had a presence at NADA 2026 according to a Cox Automotive event page, where it presented its products.

Integrations are an important part of scheduling software. Xtime says the software integrates with other Cox Automotive solutions and with third-party dealer management systems.

It publishes an integrations page listing the systems it works with. The scheduling product writes appointments into the DMS, so the connection determines how reliable the schedule is.

Questions for a service director: how the tool reads technician capacity and shop hours, how it handles a customer who books online for a job that needs a longer slot, how it handles loaner requests and waiting customers, how the store controls which services can be booked, and how appointment data reaches the CRM. The category guide for service scheduling lists the checklist.

Ask for reference calls. Confirm each point directly.

Xtime says Schedule lets customers book, reschedule or change an appointment at any time on a mobile-friendly screen. The company says it connects to major dealer management systems so that customer data, service history and appointment details stay in sync.

Schedule is one of the Spectrum products. The others are Invite, Engage and Inspect.

A service manager would ask how the online calendar respects technician hours and shop capacity.

Xtime Schedule functions
Product or serviceFunction
ScheduleService scheduling.