Reviewed recordDirectory updated September 1, 2026

Auto/Mate

Solera-owned DMS with dealership-wide workflow modules.

4 product records3 categories3 integration records
Overview

What Auto/Mate does

Auto/Mate is a dealer management system, now owned by Solera and paired with DealerSocket, offering franchise dealers a full operational platform with fixed-operations, accounting and sales modules. It has historically competed on service and price against the largest DMS incumbents, appealing to dealers who want a complete system of record without the cost and rigidity they associate with the market leaders. As with any DMS, the substantive questions are OEM certification, the data-migration plan off the current system, and the terms governing third-party integration access.

Dealer fit

Where Auto/Mate sits in the stack

Market: US

Typical segment: Franchise

Corporate parent: DealerSocket (Solera) — confirmed August 23, 2026 against the primary source.

Research status: Scope reviewed using current vendor and credible market sources; individual claims may remain one-sided.

Primary source: www.automate.com — scope mapped from the provider’s own published material. This record does not yet carry a dated evidence packet; treat the status as research provenance, not a dated audit.

Direct answer

What this record establishes about Auto/Mate

Auto/Mate is mapped to 3 workflow categories across 3 parts of the store — core operations, fixed operations, finance & office, with 4 named products and service lines recorded. A record spanning 3 categories sits between a point solution and a suite; confirm whether you are buying one workflow or several. Auto/Mate is owned by DealerSocket (Solera), which makes this a decision about a position inside a portfolio as well as a product. 3 scoped connection records are associated with this company in the directory.

This record resolves Auto/Mate as a company and maps its published scope to dealer workflows. It does not establish pricing, contract terms, OEM program eligibility, whether a given integration is enabled for your configuration, implementation quality or support responsiveness. Those are configuration and commercial facts that come from a scoped demo, a written proposal and a reference running your DMS and OEM.

Portfolio

Auto/Mate products and service lines

Packaging changes. Confirm current names, bundles and availability with the provider.

Coverage

Categories

Implementation

Demand a field-level migration plan

Inventory, customers, leads, tasks, documents, accounting and repair orders have different histories and acceptance tests. “Data migration included” is not enough — require the plan and a written acceptance test.

Repair order

Confirm write-back to the DMS

A fixed-operations tool lives or dies on whether it updates the repair order in the DMS rather than creating a parallel record. Trace one real RO end to end, including a declined line and a parts delay.

Commercial

Model the full term

Include implementation, hardware, usage, media, data, integrations, annual increases and offboarding assistance in the total cost. Two providers with the same monthly price routinely differ once those are counted.

Diligence themes

What to establish for this company specifically

Open scorecard →
System-of-record exposureThis company touches a system of record. That raises the stakes on data export, accounting structure and migration: a change here is a financial-close event, not a software swap. Require a field-level migration plan and a written acceptance test before signature.
Write-back to the repair orderFixed-operations tools live or die on whether they update the repair order in the DMS rather than creating a parallel record. Trace one real RO end to end, including a declined line and a parts delay.
Commercial structureModel the full term: implementation, integration fees charged by other systems, usage or transaction charges, the annual increase, the renewal mechanic and the cost of leaving. Two providers with the same monthly price routinely differ once those are included.
ExitAgree the export format, timing, cost and deletion proof before signature. Offboarding terms are inexpensive to negotiate up front and expensive to request afterwards.
Vendor decision questions

Questions dealers ask about Auto/Mate

What does Auto/Mate offer?

Auto/Mate is a dealer management system, now owned by Solera and paired with DealerSocket, offering franchise dealers a full operational platform with fixed-operations, accounting and sales modules. It has historically competed on service and price against the largest DMS incumbents, appealing to dealers who want a complete system of record without the cost and rigidity they associate with the market leaders. As with any DMS, the substantive questions are OEM certification, the data-migration plan off the current system, and the terms governing third-party integration access. The mapped record includes 4 named products or service lines across Dealer management systems (DMS), Service lane platforms, Accounting & AP automation. Confirm current packaging directly.

Who owns Auto/Mate?

Auto/Mate is owned by DealerSocket (Solera), confirmed August 23, 2026 against a primary source. That matters commercially: ask which sibling products are prerequisites, which integrations are internal, and whether renewal is quoted per product or across the group.

Is Auto/Mate a fit for every dealership?

No universal fit is asserted. The current record describes US and a typical segment of Franchise; OEM, rooftop, workflow and configuration eligibility still require confirmation.

How much does Auto/Mate cost?

This directory does not publish an unsupported universal price. Request the exact modules, quantities, implementation, integrations, usage, increases, renewal and exit costs for the dealer's configuration.

Which systems integrate with Auto/Mate?

3 scoped integration records are currently associated with this company. A logo or marketplace listing does not establish fields, write-back, timing, dealer eligibility, fees or support.

How should Auto/Mate be demonstrated?

Use the relevant category workflows and require normal plus exception cases. Record what is native, configured, partner-delivered or planned.

What should be migrated to Auto/Mate?

Define objects, history, identifiers, relationships, attachments, consent, reconciliation and archive requirements before the implementation statement of work is accepted.

What should the Auto/Mate contract address?

Confirm named products, dependencies, service responsibilities, data access, security, term, renewal, increases, termination and transition with qualified review.

What are the alternatives to Auto/Mate?

Use the unranked category-peer page to discover overlapping providers, then verify exact product, market, OEM, integration, implementation and commercial fit. No universal better option is named here.

How current is the Auto/Mate record?

This record is at Reviewed status: scope is mapped from current provider and market sources without a dated audit, so individual claims may remain one-sided. The primary source the record rests on is named on the page.