HopDrive
HopDrive describes itself as a platform that automates how dealerships move cars, with instant moves, real-time tracking and access to vetted drivers. Its site says a dealership can outsource driving or use its software with its own staff.
HopDrive: Plan and dispatch
Its dealer overview covers sales and retail delivery, fixed ops and service, dealership operations and fleet and expense management.
| Product or service | Function |
|---|---|
| Plan and dispatch | Scheduling valet moves, mobile service runs and shuttle routes. |
| Track and execute | Real-time tracking of moves. |
| Complete and protect | Documentation of completed moves. |
| Driver portal | A portal for drivers to accept moves. |
HopDrive: product details
HopDrive's home page says its platform handles short-distance vehicle moves, using either its vetted drivers or a dealership's own staff with its software. It cites a 45-point average rise in J.D.
Power CSI score when stores offer mobile service or valet pickup and delivery instead of waiting-room visits, says over 80% of car owners are more likely to return when remote options are offered, and reports an average repair order increase of more than $275. These are company figures with no stated sample.
Ask who carries insurance on the vehicle during a move.