TBF Jupiter Warranty Management
TBF Jupiter Warranty Management describes itself as a warranty administration services company that assists dealerships with OEM warranty claim processing, and says it has done so since 1987. Its site presents outsourcing of warranty processing and warranty claim software.
TBF Jupiter Warranty Management: Warranty administration services
It offers DICE, the Dealer Interactive Claim Exceptions tool, and calculators for warranty claim cost and lost revenue, and lists pages by manufacturer.
| Product or service | Function |
|---|---|
| Warranty administration services | Outsourced OEM warranty claim processing. |
| Warranty claim software | Software for managing claims. |
| DICE | Dealer Interactive Claim Exceptions. |
| Warranty calculators | Claims cost and lost revenue calculators. |
DICE access has both an identity and a dealership assignment
Jupiter Warranty Management's DICE help material distinguishes accepting a TBF invitation, using the dealership's Microsoft identity and having the correct dealer-code or rooftop assignment. Those are separate parts of a working account. warrantymanaged.com
A service department bringing a second location into the workflow should identify the staff member responsible for accepting the invitation and the administrator responsible for dealership access. A successful sign-in alone does not establish that the employee can see the right location's work. warrantymanaged.com
Test the assigned rooftop and permitted claim workflow before using the account for live administration. warrantymanaged.com