CDK Global vs ProMax
Compare documented scope, then run both against the same demo, integration and contract questions. This is an evidence table—not a winner declaration.
What this comparison establishes
CDK Global and ProMax meet on 2 shared workflow categories — crm & sales enablement and dealership websites & cms. Outside that overlap they are not the same purchase: CDK Global additionally covers dealer management systems (dms), service lane platforms, digital retailing; ProMax additionally covers desking & deal structuring, credit, identity & compliance. Decide whether the wider record is scope you actually need or scope you will pay for and not use.
Company identity and published scope for CDK Global and ProMax were each checked against the provider's own material on a recorded date. That establishes what each company says it sells. It does not establish that either will fit your rooftop count, OEM programs, existing DMS or accounting process — those are configuration facts that only a scoped demo and a written order form can settle.
CDK Global
Integrated dealership platform spanning core operations, retail, CRM and fixed ops.
Full company profile →Where they overlap, and where they do not
Mapped workflow categories only. Coverage is not capability—confirm the exact modules on the order form.
3 additional categories
2 additional categories
Named product lines on each side
Packaging changes. Confirm which of these are separate line items on the order form.
Inside the shared categories, CDK Global fields 2 named lines against it (CDK CRM, CDK Websites); ProMax fields 2 named lines against it (ProMax CRM, Websites). Product names are packaging, and packaging changes — ask each provider which of these appear on the order form as separate line items, which are bundled, and which are add-ons priced later.
CDK Global
- CDK Dealership Xperience — Dealer management systems (DMS)
- CDK Drive — Dealer management systems (DMS)
- CDK CRM — CRM & sales enablement
- CDK Service — Dealer management systems (DMS)
- CDK Global Roadster — Digital retailing
- CDK Websites — Dealership websites & CMS
- CDK eSign — Dealer management systems (DMS)
- CDK Fortellis — Dealer management systems (DMS)
- CDK IntelliDealer Document Management — Dealer management systems (DMS)
- CDK Service Video — Dealer management systems (DMS)
- CDK Service Scheduling — Dealer management systems (DMS)
- CDK ServiceView — Dealer management systems (DMS)
- CDK Desking — Dealer management systems (DMS)
ProMax
- ProMax CRM — CRM & sales enablement
- ProMax Desking — Desking & deal structuring
- ProMax Credit Bureau — Credit, identity & compliance
- ProMax Websites — Dealership websites & CMS
Settle these before comparing features
The two records describe different primary markets — CDK Global is recorded as US & Canada and ProMax as US. Confirm both are actually sold, supported and contracted in your country and state before anything else, because a market mismatch settles the comparison on its own.
Typical segment differs: CDK Global is recorded against franchise and enterprise groups and ProMax against franchise and independents. Segment is a description of who a provider usually serves, not a restriction. Ask each for a reference at your rooftop count and franchise mix rather than assuming the record excludes you.
One side is part of a larger group and the other is not
CDK Global is owned by Brookfield Business Partners; ProMax is not part of that group. That difference usually shows up in three places: which integrations are internal and therefore cheap, how much of your stack ends up under a single contract and a single renewal, and how much leverage you keep at renewal. Neither structure is better in the abstract. Ask CDK Global what is bundled and what is separately licensed, and ask ProMax what it costs to connect to the systems you already run.
Evaluation criteria for the shared categories
Drawn from the buying guide for each category both records cover.
CRM & sales enablement
- 1
Is the connection read-only or bi-directional?
- 2
Who pays each integration fee?
- 3
What breaks when either product changes?
Dealership websites & CMS
- 1
Who owns audiences, accounts and creative?
- 2
How is incrementality measured?
- 3
Can spend and fees be separated cleanly?
Connection records touching either company
Scoped records only. Absence here is a research gap, not evidence that a connection does not exist.
CDK Global + Kimoby
Vendor-reported DMS integration
CDK Global + Authenticom
Certified data access varies by agreement
CDK Global + Impel
Vendor-reported integration
ProMax + Impel
Vendor-reported integration
CDK Global + Orbee
Vendor-reported integration
CDK Global + Numa
Vendor-reported integration
ProMax + Equifax
Vendor-reported integration
ProMax + Experian Automotive
Vendor-reported integration
ProMax + Auto/Mate
Vendor-reported integration
ProMax + Autosoft
Vendor-reported integration
ProMax + CDK Global
Vendor-reported integration
ProMax + DealerBuilt
Vendor-reported integration
ProMax + DealerCenter
Vendor-reported integration
ProMax + Dealertrack
Vendor-reported integration
ProMax + Frazer
Vendor-reported integration
ProMax + PBS Systems
Vendor-reported integration
ProMax + Reynolds and Reynolds
Vendor-reported integration
ProMax + Tekion
Vendor-reported integration
ProMax + Wayne Reaves
Vendor-reported integration
ProMax + ACV
Vendor-reported integration
ProMax + AutoCheck
Vendor-reported integration
ProMax + Autotrader
Vendor-reported integration
ProMax + Black Book
Vendor-reported integration
ProMax + CarStory
Vendor-reported integration
ProMax + CARFAX
Vendor-reported integration
ProMax + CarGurus
Vendor-reported integration
ProMax + CarNow
Vendor-reported integration
ProMax + Cars Commerce
Vendor-reported integration
ProMax + Dealer Specialties
Vendor-reported integration
ProMax + Dealer.com
Vendor-reported integration
ProMax + DealersLink
Vendor-reported integration
ProMax + HomeNet Automotive
Vendor-reported integration
ProMax + Kelley Blue Book
Vendor-reported integration
ProMax + Manheim
Vendor-reported integration
ProMax + PureCars
Vendor-reported integration
ProMax + TradePending
Vendor-reported integration
ProMax + TrueCar
Vendor-reported integration
ProMax + vAuto
Vendor-reported integration
ProMax + VINCUE
Vendor-reported integration
ProMax + AutoFi
Vendor-reported integration
ProMax + Capital One Auto Navigator
Vendor-reported integration
ProMax + CUDL / Origence
Vendor-reported integration
ProMax + RouteOne
Vendor-reported integration
ProMax + AutoAlert
Vendor-reported integration
ProMax + Better Car People
Vendor-reported integration
ProMax + Conversica
Vendor-reported integration
ProMax + Covideo
Vendor-reported integration
ProMax + DealerSync
Vendor-reported integration
ProMax + Dealer Teamwork
Vendor-reported integration
ProMax + Fullpath
Vendor-reported integration
ProMax + Impel
Vendor-reported integration
ProMax + Marchex
Vendor-reported integration
ProMax + Recall Masters
Vendor-reported integration
ProMax + Urban Science
Vendor-reported integration
ProMax + A2Z Sync
Vendor-reported integration
ProMax + DriveCentric
Vendor-reported integration
ProMax + Ethos Group
Vendor-reported integration
ProMax + VinSolutions
Vendor-reported integration
CDK Global + automotiveMastermind
Vendor-reported integration
CDK Global + Widewail
Vendor-reported integration
ProMax + DealerSocket
Certified integration partner
Five decisive tests
- 1
Complete one real workflow end to end, including an exception.
- 2
Trace one record through every integration in both directions.
- 3
Export a usable sample dataset and open it without the vendor.
- 4
Force a support escalation and time the response.
- 5
Price implementation through termination, including renewal increases.
Pricing, negotiated terms, OEM program eligibility, configured integrations, support quality and implementation outcomes vary by dealer and are not published here. This page compares documented scope and supplies the questions. The answers have to come from a written proposal, a scoped demo and a reference running your DMS and OEM.
CDK Global vs ProMax FAQ
What is the difference between CDK Global and ProMax?
CDK Global and ProMax meet on 2 shared workflow categories — crm & sales enablement and dealership websites & cms. Outside that overlap they are not the same purchase: CDK Global additionally covers dealer management systems (dms), service lane platforms, digital retailing; ProMax additionally covers desking & deal structuring, credit, identity & compliance. Decide whether the wider record is scope you actually need or scope you will pay for and not use. Beyond mapped scope, the difference that matters to a dealer is configuration: which modules are on the order form, which integrations are live for your DMS, who performs the implementation, and what the three-year cost is including renewal increases.
Is CDK Global or ProMax better for a dealership?
Neither is named better here, and any source that names a universal winner in this category is not describing your store. Fit depends on rooftop count, OEM programs, the systems already in place, the department that has to adopt it, and the contract. Run both against the same workflow and the same questions, then compare what each proved.
Do CDK Global and ProMax do the same thing?
They overlap on crm & sales enablement, dealership websites & cms. They are not equivalent outside that overlap — see the coverage split above.
How much do CDK Global and ProMax cost?
This directory does not publish a universal price for either, because dealership software is quoted per configuration and the same product can differ several-fold between two stores. Ask both for the same thing in writing: modules and quantities, implementation, integration and usage fees, the initial term, the renewal mechanic, the annual increase, and the cost to leave.
Which integrates better with my DMS?
That cannot be answered from a directory record, and any page that claims to is guessing. Ask each provider to state, in writing and for your DMS version: the direction of the connection, the data objects, the refresh interval, who owns and supports the connection, and the fee. Then ask your DMS provider the same questions and compare the two answers.
Can I run both CDK Global and ProMax?
Sometimes, but overlapping systems in crm & sales enablement, dealership websites & cms usually create duplicate data entry and an unclear source of truth. If you are considering both, define which system owns each record before you sign either contract.
What should I ask in the demo?
Use the same script for both, drawn from the shared categories above, and require the exception cases rather than the happy path. Record what is native, what is configured, what is delivered by a partner, and what is on a roadmap.
Where does this comparison stop being useful?
At the order form. This page compares documented scope and gives you the questions to ask. It cannot tell you what either company will quote you, what its support will feel like at 5pm on the last day of the month, or whether the integration you need is live for your configuration. Those come from references and a written proposal.