PBS Systems Parts
PBS Systems Parts: PBS Systems describes its parts module as one part of its v10 dealer management system, which combines accounting, sales, service, parts, business intelligence, CRM and a decision support component on a single platform. The parts area serves both the counter and the service technicians who request parts against repair orders.
PBS Systems Parts: Fixed Ops (Service and Parts)
The company says live parts inventory lets technicians see what is in stock in real time so they can find or request parts right away. Inventory turnover tracking and live stock data are described as keeping parts replenished.
The general inventory tools include VIN lookup and purchase order management.
Barcodes are an emphasized change in v10. PBS says the system replaces the paper trail and manual entry with barcodes that a user scans with a phone and logs.
A parts planning feature is described as monitoring upcoming services and the parts they require, so that technicians and equipment are not left waiting.
PBS also lists Special Order Parts Management, which it says lets technicians, service advisers and parts managers keep operations up and costs down. A special order is a part not held in stock.
The feature is meant to track it from request through arrival and installation.
Because the parts module is part of the DMS, its data flows into the service and accounting areas. PBS describes an integrated platform in which a repair order, a parts invoice and the ledger entry are connected.
Third-party review sites such as Capterra and Software Finder list the product for buyers who want independent listings.
A parts manager evaluating the module would ask how manufacturer price files and parts catalogs are loaded, how supersessions and returns are handled, how the counter and wholesale customers are priced, how electronic ordering to the manufacturer works, and how the phone scanning tool behaves in a large warehouse. The category guide for dealer management systems lists the same items.
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PBS says its parts tools sit inside the same system as accounting, sales, service and CRM. The company has its own parts page on its site.
It has sold dealer software since 1988, first in Canada and then in the United States.
A parts manager would ask how stock orders, special orders and manufacturer links are handled, and how the module reports fill rate.
| Product or service | Function |
|---|---|
| Fixed Ops (Service and Parts) | Parts and service workflows designed to keep customers and parts moving. |