ActivEngage
ActivEngage describes itself as a managed chat and messaging provider for car dealerships, founded on the philosophy that people buy cars from people. Its site lists Maitland, Florida, and says every chat is handled by a real person.
ActivEngage: Managed live chat
The company presents its live chat and text messaging software as omnichannel across dealership departments, and offers an AI Suite it describes as human-centric: tools meant to speed responses and pass conversations to real people.
| Product or service | Function |
|---|---|
| Managed live chat | Website chat handled by ActivEngage’s trained staff on behalf of the dealership. |
| Text messaging software | Omnichannel messaging for sales, service and other departments. |
| AI Receptionist | Instant responses with a hand-off to real people. |
| AI Language Translation | Translation across dozens of languages and regional dialects. |
| AI Summaries | Summaries of what happened in a conversation and what comes next. |
| AI Outreach | Timely outbound campaigns to re-engage past opportunities. |
ActivEngage connections
| Connected company | Published relationship | Source |
|---|---|---|
| DealerSocket | Certified integration partner Not established: confirm with both providers for the dealer's configuration Not established: confirm with both providers for the dealer's configuration | dealersocket.com · September 1, 2026 |