NAPA TRACS TRACS Mobile
NAPA TRACS TRACS Mobile: NAPA TRACS describes itself as an auto repair shop management system. The company says it aims to boost profitability and efficiency for shops.
NAPA TRACS TRACS Mobile: TRACS Mobile and SideKick360
TRACS Mobile is the companion that gives technicians field access to manage jobs away from a desk.
Work orders and estimates are central. NAPA says estimates and invoices carry pricing across multiple parts vendors.
Parts can be ordered from several vendor sources through industry catalogs. Integrated texting and email keep customers updated, and service history is tracked to reduce administrative time.
Payments run through 360 Payments. NAPA TRACS also lists inventory management, digital vehicle inspections as an extension, customer satisfaction surveys and scheduling.
Analytics track labor efficiency, profit per job and technician performance.
The system serves single and multiple locations. It emphasizes replacing manual processes with steadier workflows.
A dealership fixed operation might meet it in a separate repair business or a used-car service bay.
PartsTech is a parts ordering platform that connects to NAPA TRACS, according to its own listing.
A shop owner would ask how data migrates from the current system. It would ask how technician time is tracked and how the mobile app behaves without coverage.
Support terms and training matter too. The category guide for shop management software lists a neutral checklist.
Ask for reference calls.
NAPA TRACS has provided estimating and shop management software since 1989. It is a division of NAPA, part of Genuine Parts Company, and says it helps more than 10,000 shops.
Mobile TRACS is the phone and tablet hub for work on the go.
It includes VIN scanning. TRACS connects to NAPA ProLink, Mitchell 1, QuickBooks and supplier catalogs.
A shop would ask which of those links work from the mobile app.
| Product or service | Function |
|---|---|
| TRACS Mobile and SideKick360 | Mobile and digital tools for the shop. |