Mitchell 1 ProDemand
Mitchell 1 ProDemand: Mitchell 1 describes ProDemand as its repair information suite. It delivers diagnostics, estimating and OEM repair information in one lookup for shops that work on light-duty vehicles and trucks.
Mitchell 1 ProDemand: ProDemand
The company says it carries current OEM information for nearly every domestic and import car and light truck.
Features include wiring diagrams and estimating for labor times, OEM pricing and parts diagrams in one lookup. A maintenance view lists the tasks for a specific vehicle and builds a printable checklist with OEM maintenance information.
Search uses a tool the company calls 1Search Plus.
SureTrack is built in. It offers expert-based Real Fixes and Top Repairs and a community of technicians.
Mitchell 1 offers API integrations, including a website launcher for full access, a website interface for labor, parts, fluids and maintenance data, and secure token-based workflows for outside software. That is how shop management systems such as Dealer-FX and Tekmetric reach it.
A fixed operations director would ask how ProDemand relates to the manufacturer's own service information the store already uses. It would ask how many technician seats are needed and how it links to estimating.
The category guide for service repair information lists a neutral checklist. Ask for reference calls.
Involve the daily users.
Mitchell 1 says it began in 1918 as a private book publisher and service engineering company. Snap-on owns most of the company and NAPA holds a minority stake, according to a trade profile.
ProDemand is its repair and diagnostic information product.
The company also sells Manager SE shop software, TruckSeries and SocialCRM for shop marketing. Its history page and Wikipedia carry the timeline.
| Product or service | Function |
|---|---|
| ProDemand | A repair information and diagnostics product. |