CloudOne
CloudOne describes itself as a customer acquisition service for automotive that plugs a business into external data companies for behavior monitoring and automates the acquisition strategy. Its site lists digital marketing platforms, contact center services and reporting.
CloudOne: Conquest Email Marketing
The services menu names conquest email, direct mail, an outsourced BDC, ownerbase vehicle buyback and a service and recall program.
| Product or service | Function |
|---|---|
| Conquest Email Marketing | Email marketing aimed at shoppers in the market. |
| Direct Mail | Mail campaigns. |
| LeadsAI | A named lead product. |
| Outsourced BDC and contact center services | Inbound and outbound handling of customer communication. |
| Ownerbase Vehicle Buyback | A program to buy vehicles from existing owners. |
| Service and Recall | A campaign program for service and recall customers. |
CloudOne: product details
CloudOne is a Vancouver, Washington company that sells consumer acquisition services to automotive dealers. Its offerings include conquest email marketing built with the dealership's approved creative and a targeted opt-in list, CreditYES for shoppers with weak credit, LeadsAI, direct mail and an outsourced BDC run from its own contact center.
It also runs its own call center.
The pitch is that marketing and call-center follow-up come from one provider. A dealer should ask how the opt-in email list is sourced, what happens to a lead after the call center qualifies it, who sees call recordings and how results are reported in appointments and sales, not only leads.
Lead counts need definitions. It is based in Vancouver.