Marchex
Marchex describes itself as a conversation intelligence company that analyzes customer conversations to deliver insights and actions that grow revenue. Its site lists solutions for sales teams and partners, and client logins for Marketing Edge and Callcap.
Marchex: Marchex Marketing Edge
The company says it helps increase appointment rates, improve CSAT scores and surface trends from conversation data.
| Product or service | Function |
|---|---|
| Marchex Marketing Edge | Conversation-based marketing attribution and reporting. |
| Conversation Intelligence and Call Analytics | AI analysis of customer calls with daily views of what is and is not working. |
| Engage | A named Marchex product the directory tracks. |
| Sales solutions | Conversation insights that help sales teams follow up and review calls. |
| Partner solutions | Vertical-trained conversation intelligence for partners. |
Marchex connections
| Connected company | Published relationship | Source |
|---|---|---|
| DealerOn | Vendor-reported integration Not established: confirm with both providers for the dealer's configuration Not established: confirm with both providers for the dealer's configuration | dealeron.com · September 1, 2026 |
| ProMax | Vendor-reported integration Not established: confirm with both providers for the dealer's configuration Not established: confirm with both providers for the dealer's configuration | promaxunlimited.com · September 1, 2026 |
| DealerSocket | Certified integration partner Not established: confirm with both providers for the dealer's configuration Not established: confirm with both providers for the dealer's configuration | dealersocket.com · September 1, 2026 |