Nextup
Nextup describes itself as capturing, managing and converting every opportunity with a sales rotation, real-time visibility and performance coaching. Its company page says it has been in business since 2007 and is built on a month-to-month business model.
Nextup: Opportunity Management System
Its solutions page describes an Opportunity Management System with meet and greet, manager intros, follow-up, mobile access and reporting that works with all departments, and its site has industry pages for automotive and RV dealers.
| Product or service | Function |
|---|---|
| Opportunity Management System | Assigning and tracking every customer opportunity. |
| Sales rotation | Routing each walk-in to the right rep. |
| Real-time visibility | Live view of reps, customers and handoffs. |
| Performance coaching | Coaching with reported numbers. |
| Mobile access | Use on phones and tablets. |
Sales rotation and real-time floor visibility
Nextup separates Smart Sales Rotation from Real-Time Floor Visibility and performance reporting. Its published views identify representatives on the floor, employees with guests, idle staff, wait times and handoffs, with mobile and desktop access. thenextup.com
These records answer a different question from a CRM's completed activity list: who should receive the next walk-in? For a trial, follow one guest from greeting through assignment and reassignment, then inspect the employee and store-level reporting generated by that sequence. thenextup.com