Voicelogic
VoiceLogic describes itself as a full-service marketing communications company offering outbound call center campaigns, telemarketing, ringless voicemail, appointment setting and lead generation. Its about page identifies a Canadian operation.
Voicelogic: Call center campaigns
It also offers PollCasting, an automated voice broadcast survey service, and says trial campaigns come without a lock-in contract.
| Product or service | Function |
|---|---|
| Call center campaigns | Outbound calling to a prospect list. |
| Ringless voicemail | Voicemail delivered without ringing the phone. |
| Appointment setting and lead generation | Setting appointments and generating leads. |
| PollCasting | An automated voice broadcast survey service. |
A live transfer and a prerecorded message are different campaigns
VoiceLogic's menu includes call-center appointment setting, ringless messaging, live hot transfer, electronic lead transfer and voice-broadcast surveys. A live hot transfer connects an interested person with a receiving employee; a prerecorded message leaves a different kind of follow-up task. voicelogic.com
Its service description also identifies daily campaign reports, duplicate removal and data scrubbing. A dealership planning an appointment campaign should specify the permitted contact list, the live receiving destination and the record returned for each completed interaction. voicelogic.com
Keep a transferred conversation separate from a delivered message when reviewing the results. That distinction determines both the staff coverage required during the campaign and the activity the store needs to record afterward. voicelogic.com