DriveCentric
DriveCentric describes itself as an AI-powered CRM and engagement platform for car dealerships, covering sales and service. Its site says an AI assistant responds to new leads and keeps following up when staff cannot, and that AI agents are built directly into the CRM.
DriveCentric: DriveCentric CRM
The company also publishes a page for Ford and Lincoln dealers describing its CRM as a FordDirect partner CRM.
| Product or service | Function |
|---|---|
| DriveCentric CRM | A CRM that organizes leads, follow-up and team activity. |
| Genius AI and AI agents | AI agents built into the CRM to own dealership tasks across the customer lifecycle. |
| Engagement platform | A sales and service engagement platform with integrated communications. |
| Voice AI | An AI voice product the directory tracks. |
| DMS and data integration | Connections to the dealer management system and other data. |
| FordDirect partner CRM | A CRM version for Ford and Lincoln dealers. |
DriveCentric connections
| Connected company | Published relationship | Source |
|---|---|---|
| ProMax | Vendor-reported integration Not established: confirm with both providers for the dealer's configuration Not established: confirm with both providers for the dealer's configuration | promaxunlimited.com · September 1, 2026 |
| automotiveMastermind | Vendor-reported integration Not established: confirm with both providers for the dealer's configuration Not established: confirm with both providers for the dealer's configuration | automotivemastermind.com · September 1, 2026 |