Mitchell 1 SureTrack
Mitchell 1 SureTrack: Mitchell 1 describes SureTrack as a diagnostic and repair information resource that lives inside its ProDemand product. Trade outlets including Fender Bender, Vehicle Service Pros, Work Truck Online and Shop Owner reported its introduction, describing it as combining diagnostic experience with repair timesavers and detailed parts replacement records in one interactive resource.
Mitchell 1 SureTrack: SureTrack
The company says vehicle-specific data is consolidated from several sources, meaning parts data, diagnostic troubleshooting procedures and repair experience. So a technician does not have to search multiple databases and web forums.
It describes the knowledge base as drawn from a very large set of repair records covering nearly every year, make and model combination.
A named feature is Real Fixes. Mitchell 1 says Real Fixes provide diagnostic information in a concise format, validated by SureTrack expert technicians.
The resource also lists the parts that tend to fail for a given symptom and indicates the mileage at which those parts commonly fail, with tips for verifying a component through tests and comparison values.
SureTrack Community is an online tool in ProDemand where technicians ask and answer diagnostic questions and share ideas with other professionals working on the same vehicles. Mitchell 1's own pages, and its Shop Connection and repair blog posts, explain how to get the most out of the resource.
Mitchell 1 says SureTrack is included with a ProDemand subscription. A preview of SureTrack was made available inside ProDemand before its full introduction.
Diagnostic information from a peer community and repair records is a different kind of source from a manufacturer's service information. A service manager would ask how the content is validated, how it complements the manufacturer's own service information the store already uses, how technicians access it in the bay, and how many seats the subscription covers.
The category guide for service repair information lists a neutral checklist for comparing sources such as SureTrack, manufacturer service information and other aftermarket providers. Try it with your data.
Check what costs extra.
SureTrack is a repair information resource for independent shops, now delivered inside ProDemand. Mitchell 1 says its vehicle-specific data comes from millions of completed fixes combined with parts data and diagnostic procedures, shown as Real Fixes in a complaint, cause and correction format.
It ranks the repairs most often performed for a given model, mileage, trouble code and symptom, and a Community module gathers answers from working technicians. Each technician can have a separate login.
A shop owner should check whether the subscription covers the vehicles it sees most, how fix data is updated and how many seats the plan includes.
| Product or service | Function |
|---|---|
| SureTrack | A repair information product the directory tracks. |
- mitchell1.com
- fenderbender.com /running-a-shop/operations/article/33026695/mitchell-1-unveils-suretrack-a-new-diagnostic-system
- vehicleservicepros.com /directory/tools/shop-management-and-point-of-sale/product/10826634/mitchell-1-suretrack-repair-information-resource
- worktruckonline.com /news/mitchell-1-introduces-suretrack
- mitchell1.com /shopconnection/get-the-most-out-of-prodemand-with-suretrack/
- m1repair.com /mitchell1-prodemand-suretrack-real-fixes/
- fenderbender.com /running-a-shop/shop-customers/article/33034635/special-preview-of-mitchell-1-suretrack-now-included-with-prodemand