Brooke.ai
The Brooke.ai name now resolves to Better Car People, whose site states that Brooke.ai has been renamed Brooke and is part of its product line. It is described as a digital voice assistant for dealerships that answers calls and books service appointments.
Brooke.ai: Brooke AI voice assistant
The company says Brooke works around the clock, handles overflow and holds natural-sounding conversations, and pairs with an upsell tool that helps identify and book more service.
| Product or service | Function |
|---|---|
| Brooke AI voice assistant | A digital voice assistant that answers service calls around the clock and books appointments in real time. |
| Call overflow handling | Answers calls when advisors are busy and reduces hold times. |
| Upsell with Brooke AI | Identifies and books additional service during calls. |
| BCP Chat | AI-driven on-brand website chat that guides shoppers and hands off leads. |
| Sales BDC | A full-service sales BDC with live U.S.-based agents that responds to leads and nurtures them. |
| AutoAwards | Loyalty and retention tools including a Loyalty Points Program, Prepaid Maintenance Program and CRM software. |