RingCentral
RingCentral describes itself as a cloud communications company with business phone, contact center and meetings, and an AI layer including an AI Receptionist, an AI Virtual Assistant and an AI Conversation Expert. It is not automotive-specific, and is listed here because dealerships use cloud phone and contact center platforms.
RingCentral: AI Receptionist (AIR)
Its site publishes solution pages by industry and by business size, and an AIR Pro product for building voice-first AI agents.
| Product or service | Function |
|---|---|
| AI Receptionist (AIR) | AI that answers customer calls around the clock. |
| AIR Pro | A tool for building conversational AI agents across voice, SMS, chat and social. |
| AI Virtual Assistant and AI Conversation Expert | AI for assisting agents and analyzing conversations. |
| Business phone and contact center | Talk, text, meet and manage calls from one system. |
| Industry solutions | Pages for retail and other industries. |