Intermedia Unite
Intermedia describes Unite as a unified communications platform covering business phone, video meetings, team chat, SMS, contact center and archiving, with built-in AI features. It is not automotive-specific, though its industries page lists automotive.
Intermedia Unite: Business phone
The company also offers a Microsoft Teams embedded solution and a white-label reseller program.
| Product or service | Function |
|---|---|
| Business phone | Cloud phone with desk phones, headsets, and desktop and mobile apps. |
| Team chat, SMS and video meetings | Messaging and meetings across devices. |
| Call center features | Call handling, routing, queuing and supervisor tools such as monitor, whisper and barge. |
| Microsoft Teams embedded solution | Unite phone service inside Teams. |
| AI-powered features | Built-in AI to simplify workflows and meeting follow-ups. |
| Reseller program | White-label VoIP, UCaaS and CCaaS for partners. |