Total Customer Connect
Total Customer Connect (TCC) describes itself as offering digital solutions for car dealerships. Its page descriptions say the solutions are meant to improve customer engagement and service efficiency, and its about page focuses on fixed operations and connectivity between dealership systems.
Total Customer Connect: Appointment Scheduler
The directory tracks product names covering scheduling, service lane communication, inspections, texting and bill pay.
| Product or service | Function |
|---|---|
| Appointment Scheduler | Online service scheduling. |
| Service Connect | Communication tools for the service lane. |
| VehicleTrac MPI | A multi-point inspection product. |
| MenuBuilder | Service menu tools. |
| BDC Cloud | Business development center tools. |
| Mobile Bill Pay | Payment by mobile. |