Emaze AI
emaze.ai describes itself as the enterprise product line born out of the emaze visual platform, launched in October 2024. Its homepage says that when a CRM event happens, it builds an interactive page for that one customer and sends it by WhatsApp, SMS or email.
Emaze AI: Personalized touchpoints
Its site describes a five-step flow: a trigger from an existing event, generation of a page for that record, delivery on a channel the customer recognizes, engagement, and write-back of the interaction to the system where the team can act on it. It also publishes a touchpoint library organized by industry, with automotive as one of the categories.
| Product or service | Function |
|---|---|
| Personalized touchpoints | Interactive pages built for one customer from a CRM or DMS event. |
| Touchpoint library | Live examples such as order response pages, walkarounds, test drive summaries, speed-to-lead, lease renewals and appointment reminders. |
| Channel delivery | Sending by WhatsApp, SMS or email. |
| Write-back | Recording each interaction back in the connected system. |