Vibes

Vibes describes itself as a mobile-first platform for personal, long-term engagement between consumers and brands, covering SMS, RCS and mobile wallet marketing. Its about page says the company’s roots are in mobile messaging.

Vibes: SMS, RCS and Mobile Wallet campaigns

Its site also offers direct carrier connections for messaging, including conversational and AI-agent messaging, and integrations with other marketing tools.

Vibes functions
Product or serviceFunction
SMS, RCS and Mobile Wallet campaignsMobile marketing programs.
Carrier connectivityDirect carrier connections for messaging.
RCS launchSelf-service start for RCS messaging.
Integrations and partner programConnections to other tools.

RCS, SMS and a mobile-wallet pass

Vibes combines SMS, RCS and mobile-wallet marketing with direct carrier connections. Those delivery formats support different customer interactions: an SMS sends a message, RCS supports a richer messaging experience, and a wallet pass can remain on the customer's device for later use. vibes.com

A dealership planning a service offer should identify which format contains the offer and how the customer returns to it at redemption. Keep the eligible audience, opt-out handling and offer identifier consistent when the campaign uses more than one channel. vibes.com

The carrier connection and the marketing campaign are related parts of delivery, but they are not the same service selection. vibes.com